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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3567 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 133431 Views
  • 243 replies
  • 11 kudos

No alerts on mobile phone upon Nest Protect alarm

Have a number of Nest Protect devices and they are pretty sensitive and work great when smoke is detected (oven too long on, fire place door not closed....).The local alarm is great, but, if you are not at home there does not seem to be any way to ge...

Smoke detector

My smoke detector keeps chirping every 15 seconds. How do I stop or correct this?

Halrms by Community Member
  • 464 Views
  • 0 replies
  • 0 kudos

Replacement 120v Connector for Nest Protect

Does anyone know where I can buy a replacement 120v connector for my 2nd gen Nest Protect? Apparently I can't buy it from Google and the customer service rep I spoke to said I should look online and in retail stores (although why they would sell a pa...

achlys21 by Community Member
  • 1570 Views
  • 4 replies
  • 1 kudos

Protect Praise

This is a testimonial that I want to share with the community and the NEST team in particular.My mother is 88 years young and still lives on her own. In the house she is living in, I installed both the Nest Protect and the Nest Thermostat roughly 2 y...

Nest chriping

We have replaced batteries with recommended type in all 4 of our Nest protects and it is still chirping. Help!

reset password not working

I cannot log into my Nest account using my account email and password. I even tried forgot password, and even with new password I cannot log into my Nest account. I have used both Chrome and Safari web browsers on my iMac, no luck. I even tried using...

catdaddy by Community Member
  • 531 Views
  • 0 replies
  • 0 kudos

Nest Protect Batteries Draining

I have a Nest Protect and the batteries in it need replaced about every month. They lasted at least a year when I first bought it. This unit is just one of the 4 I have and the other ones all work fine. I am using the recommended Energizer Ultimate L...

Caseman68 by Community Member
  • 1082 Views
  • 3 replies
  • 0 kudos
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