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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 2113 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 125202 Views
  • 243 replies
  • 11 kudos

Nest Protect Gen 2 wiring harness

I recently bought two replacement Nest Protect Gen 2 units but only one came with the wiring harness. Gen 2 coupler is different than the Gen 1 so I cant install the second one. Can you please direct me to the store where i can order the correct wiri...

DPCropper by Community Member
  • 1129 Views
  • 3 replies
  • 0 kudos

Resolved! Protect says expired even after installing new replacements

I had 4 Nest Protect 1st gen expire last month. I bought 4 new 2nd gen Nest Protects and removed the old expired ones from my app’s system, removed their batteries and recycled them. And then installed and added the new ones. The app shows the new on...

JayBird78 by Community Member
  • 3187 Views
  • 4 replies
  • 2 kudos

Nest Protect WiFi

Installed 3 Nest project smoke alarms, easy set up, 6 days later upgraded phone to 5G network now no WiFi connection despite resetting many times.

NoisyEwan by Community Member
  • 444 Views
  • 0 replies
  • 0 kudos

New Google Protect - green light goes on and off all night

This is my second Nest Protect. The first went in back in 2012 and died its normal death (that I was not expecting!) a couple weeks ago. I bought another one and it was manufactured in April 2021, so I should get the full ten years.Besides the backin...

SanDiegoRE by Community Member
  • 4191 Views
  • 4 replies
  • 0 kudos

New smoke and co detector worked fine but no notification.

I was cooking and set off alarm. I never received a notification on my phone. I receive notification from it during monthly test. Notification of smoke is the main reason I purchased this unit. Incase i wasn't home when it was happening. I checked al...

Nest protect power cable

I’ve lost the power cable to a wired nest protect.is there a way of replacing the cable? Thanks

448jamie by Community Member
  • 755 Views
  • 1 replies
  • 0 kudos

Nest Protect wiring harness

After a renovation, two of my four protects are missing the wiring harness. Where can I purchase or replace these?

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