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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Bronze
  • 4515 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 155850 Views
  • 243 replies
  • 11 kudos

Nest Protect Smoke/CO Alarm

Hi I’m considering purchasing the nest protect from my home however I’m reading multiple articles regarding the discontinuation of the Nest products. I just wanted to confirm whether indeed the Nest Protect product will be discontinued or not. Thanks

Rocco1 by Community Member
  • 442 Views
  • 0 replies
  • 0 kudos

Nest Protector Sensor Fail

My nest protector was purchased in 2019. The alarm is beeping non stop and it says “nest protector sensor fail” I have tried cleaning any possible dust out and this issue still continues. I replaced the batteries last month. It was working fine but n...

No support

What is up with nest no support only says so thing went wrong. Requested a call in work hours just says outside hours when it's not. This support is useless and not w have a crappy doorbell that is not charging when wired and there is 24v going to it...

Replacement back plate for battery nest protect

I am trying to find replacement back plates for battery nest protect. But they don’t seem to be advertised anywhere. Where can I get them from? I see people have asked before but the answers are not made public.

RachieB by Community Member
  • 462 Views
  • 0 replies
  • 0 kudos

Add Nest Protect detectors to app without taking them off the ceiling?

Hey, I just got divorced and my husband had all of the detectors on his nest app. Now it's looking like I need to take them all down to access the serial numbers in order to add them to my Nest app. I live in a home with very high vaulted ceilings so...

JLa by Community Member
  • 515 Views
  • 0 replies
  • 0 kudos

Nest alerts not visible on Google Home app

When adding a Nest protect you are sent to the Nest app. From the Nest app you can add the Nest Protect. Nest protect is not sharing any information to Google Home.Only the person who set up the Nest protects can see whats wrong. Here is a risk: If t...

Saiwi by Community Member
  • 931 Views
  • 2 replies
  • 0 kudos

Nest history older than 30 days

How can I pull video footage that is older than 30 days? I need footage from 40 days ago. Does Anyone knows?

Paola by Community Member
  • 2698 Views
  • 5 replies
  • 1 kudos

Pathlight flashing on and off

So I have a recurring problem with the wired Nest Protect. I have the pathlight set to be permanently on, yet it keeps flashing on and off. It fades up and down on a slow 10 second cycle, which is actually quite dangerous if it cuts out when you're h...

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