06-24-2023 12:24 AM
I've recently moved house and stupidly left my nest protect connectors behind, is it possible to order a new one?
🙏
06-27-2023 10:43 AM
Hi Danielgeoffrey,
Thanks for posting here in the Community forum, and I'm sorry to hear about that. Let me take a look at this for you.
Do you still remember when and where you bought the Nest Protect? If so, please let me know; I’ll look forward to your response.
Best,
Zoe
06-27-2023 01:15 PM
Hi Zoe, I bought 2 nest protect units back in April this year on ebay, I actually only need one connected though
06-29-2023 12:39 PM
Hi there,
Thanks for the follow-up information. We'd like to further check on this. Could you fill out this form and let me know once you're done?
Regards,
Zoe
06-29-2023 01:25 PM
Form submitted, thanks!
06-30-2023 11:41 AM
Hello Danielgeoffrey,
We've received your form; thanks for filling it out. Please keep an eye on your email, as someone from our team will reach out to you to assist you further. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments. Please let me know if you need further assistance.
Thanks,
Zoe