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Nest protect can’t hear it’s voice

Jekenny
Community Member

My nest protect shows can’t hear its voice also glowing yellow.  Have tried reset and sound check.  Nothing fixes problem. 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

There's a good article on what this means and what you can do here:

Protect’s speaker or horn aren't verified by Sound Check or Safety Checkup - Google Nest Help

zoeuvre
Community Specialist
Community Specialist

Hi Jekenny,

 

I wanted to check and see if you managed to see the information that davidking shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.

 

Thanks for your help, @David_K

 

Best,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hey there,

 

Before I mark things as resolved, I wanted to check and see if there might be anything else you needed on this or to see if you had any other questions. If there's more you need, just let us know.

 

Thanks,

Zoe

EmersonB
Community Specialist
Community Specialist

Hello Jekenny,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

I appreciate the help, davidking and Zoe.

Best,
Emerson