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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3747 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 139054 Views
  • 243 replies
  • 11 kudos

P014 error when trying to install a Nest Protect

I’m adding a Nest Protect to my existing network of Nest devices and I get an error while adding the new product that the app is having trouble connecting to the assisting Nest Product (a thermostat). The error is P014(0.80). Wifi is up, the Nest app...

MRV by • Community Member
  • 9014 Views
  • 7 replies
  • 2 kudos

Nest protect error code P30

I keep getting the error P30 when trying to connect Nest Protect.I have five thermostats already connect and really do not want to disconnect them all and start overWhat is error P30

Nest Protect CO Sensor Failure

I think that it is time to start a class action suit. Google-Nest needs to do something. I also have a CO sensor failure on one of my Nest Protect 2nd Gen smoke detectors. Purchased ############. This is ridiculous, I purchased 13 of the units to put...

WCLIII by • Community Member
  • 508 Views
  • 0 replies
  • 0 kudos

Can't add Nest Protect Smoke Detector to Google Home

I've got a Nest Protect Smoke Detector connected to my home Wi-Fi network. The unit has been added to the app, and I receive push messages about upcoming alarm tests and so on. Everything technically works.Also it appears I have successfully migrated...

nonpompel by • Community Member
  • 1172 Views
  • 3 replies
  • 2 kudos

Nest Protect (Smoke Detector)

Trying to buy two Nest Protect (Smoke Detector) mounting plates for battery operated units. Where can i get those?Thanks

Can't get rid of "Smoke" Message on the App or Next.com

I had a false alarm on one of my Protect devices. I had to remove it and take out the batteries to keep it from sounding alarm. Now I keep getting "Smoke - Heads Up" messages on my phone/ipad and online. Tried uninstalling and reinstalling but still ...

PeterSJC by • Community Member
  • 553 Views
  • 1 replies
  • 1 kudos

Wiring Nest Protect

Hi all - trying to install my new Nest Protects into our old hardwired system. However, my old system has 4 wires (Black, Red, Yellow and Green). I keep seeing videos/instructions that say to connect the black and white wires to the Nest protect, but...

gordco by • Community Member
  • 440 Views
  • 0 replies
  • 0 kudos

Expired smoke/co2 alarm/ model 05C-C

I've passed the expiration date but unclear in doc's whether the unit can be returned to refurbish CO2 sensors or I have to purchase a new one.....

brnotl by • Community Member
  • 380 Views
  • 0 replies
  • 0 kudos

Missing base plate

I received two Google Protect devices for Christmas from my sister. One came in a complete package and I installed it. The other was in an open Google box and is missing the base plate so I can't install it. The serial number is 06AA01AC3919040F. How...

kkahng by • Community Member
  • 455 Views
  • 0 replies
  • 0 kudos

2 of 3 Nest Protects keep disconnecting

Please help! I have 3 Nest protects. 2 of the 3 continue to disconnect and I get yellow light on all three during the nightly check. I have reset all three to their factory settings, updated my app, removed all of them from the nest app, created a ne...

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