Saying Goodbye to Nest Protect Read more
Forum Posts
Troubleshoot setup: Nest Protect
Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...
Updates on Nest Protect and pending Scottish legislation changes
Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...
Broken mounting plate
My mounting plate broke during installation I was wondering where I can purchase another one. Thanks!
Nest Protect and Google Nest Doorbell not connecting to my wifi
This forum is really challenging as I just want support. I have installed a new Orbi Wifi 6 network. Wifi settings are the same as before. So password and network name and ssid same. Have connected my Apple TV, my Sonos (6 speakers) my Mac book pro a...
Contractor misplaced backplate (mounting plate)and screws for 2 of my nest protects
Hi! I wanted to see if I can get to replacement mounting plates for 2 of my nest protects. Thanks, Michelle
Power
My hard-wired Nest Protect is installed with the small green light illuminated (indicating powered). But, the app thinks it’s not powered-up. Help? [All other Nest Protects are powered and communicating with each other and the app.]
Need ceiling plate
I lost the ceiling mounting plate for my nest protect in a move. How can I get a replacement? Customer service was no help. They just kept telling me it was out of warranty.
Nest Protect Warranty
case number: 0-############2069I spent 1.5hrs on chat trying to get a resolution for Nest Protect offline not able to get it to reconnect though 7 others Nest products connected including another Nest Protect.Chat did not resolve or give me any solid...
Builders misplaced my back plate for wired smoke alarm
Hi during a loft conversion the back plate has gone missing when the ceiling was being plastered, how to I buy a new back plate
Google hub won’t reset
Unplugged and pushed the volume but but still won’t reset. Now what?
Nest app won’t login to control thermostat
this has been happening the last 3 months, can’t get into it to sort out our thermostat when we’re not home. It’s really annoying and frankley not helpful. I’ve deleted the app and re downloaded it and still won’t let me in. Keep coming up with this...
