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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 83248 Views
  • 243 replies
  • 7 kudos

Went offline

I had everything connected and was working fine then it showed offline I tried to reset and setup again but will not connect to wifi now.

SteveA631 by • Community Member
  • 775 Views
  • 4 replies
  • 2 kudos

Nest protest batteries

My nest protect 2 has been installed for the last few years and started bleeping. Changed the batteries with the recommended Energiser ultimate Lithium batteries 10 days ago and the devise is now bleeping again, requesting batteries to be replaced. I...

John5 by • Community Member
  • 708 Views
  • 5 replies
  • 0 kudos

Sensors have failed

One of our 2nd Gen Nest Protect Alarm says "sensors have failed. Please replace nest protect." We just bought it in July 2019 here in the UK on amazon. Within 2 years and 2 months, this expensive product has stopped working. I have followed all clean...

Citizen by • Community Member
  • 452 Views
  • 2 replies
  • 0 kudos

Nest Protect "Offline" after installing new router

Hello. I recently replaced a router in my home and i'm trying to update my nest smoke/carbon detectors since they are now "offline". I go into setting and choose one of the devices and click wifi connection to update. The detector flashes blue and tr...

mrbags by • Community Member
  • 2632 Views
  • 6 replies
  • 0 kudos

Nest Gen 2 (battery draining)

So I paid $119 x 3 for the Nest Protect Gen2 battery powered, one for each floor. This product worked great for a little over 2 years and then a problem kept reoccurring. I had to change the batteries out literally every month. It seems like now I'm ...

Ramzee by • Community Member
  • 19531 Views
  • 95 replies
  • 19 kudos

Nest Protect and Nest Cam not communicating with each other

I have recently upgraded my Nest Protect, as previous versions were past the end date.I now have a new Nest Cam, but I don't seem to be able to integrate the 2 nest devices.I should be able to video capture from the Nest Camera when there is a smoke ...

-Craig by • Community Member
  • 1532 Views
  • 6 replies
  • 0 kudos

smoke sensor problem

My 2 month old nest protect is giving me a smoke sensor problem error. Have cleaned the nest protect as instructed and the error continues. Where do I go from here for a replacement?

ithappen by • Community Member
  • 573 Views
  • 3 replies
  • 0 kudos
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