cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

Help Center

Forum Posts

Start a conversation

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 112060 Views
  • 243 replies
  • 8 kudos

Google rep tried his hardest to blame sensor failure on me

Contacted google since there is no straight forward way to put in a warranty claim for my 2 faulty nest protects. That alone is a big red flag. they both started acting up and giving a sensor failure alert 6 months after they were installed. Once I g...

Tonytony by • Community Member
  • 213 Views
  • 0 replies
  • 0 kudos

Nest Smoke Alarm

My Nest smoke alarm Model A13 has started beeping every 60 seconds for no apparent reason. No light appears, and no sound. The batteries are up to full voltage. The unit's replacement date is 2025.Please advise how to cure this fault.

Bluebeard by • Community Member
  • 635 Views
  • 1 replies
  • 0 kudos

No proactive app notification when a protect goes offline?

I had to make a change to my home network that most of my smart devices handled well, no intervention. I thought the Protects did too. Days later, I happen to notice one of the Protects lit up a yellow ring. Sure enough, it had been offline for sever...

PaulQ by • Community Member
  • 480 Views
  • 0 replies
  • 2 kudos

Error connecting Nest Protect: P030

I have a Google Nest system (router and 2 points), Nest Thermostat and Home devices but I'm having difficulty connecting a Protect (smoke detector). I've tried restarting my router, my phone, uninstalling/reinstalling the Nest app and am definitely o...

Inca_kola by • Community Member
  • 943 Views
  • 2 replies
  • 0 kudos

Problem updating Protect devices

I recently got a new router from Verizon, and my network name and password have changed. I was able to update my Nest thermostats, but I can’t update the Protect devices.Please advise. I’ll accept any and all help.Thanks.~ John

JBananas by • Community Member
  • 302 Views
  • 0 replies
  • 0 kudos

Nest Protect Wiring Harness

I have a Nest Protect 2nd Generation Smoke Detector/CO alarm and it did not come with the wiring harness, even though it is a wired model. I need one. Can you please open a case for me and have one sent to me? Thank you.

Nest Protect Gen1

Hi, I recently painted and somehow the Nest Protect backplate went missing. I tried to fine a 3D print file but have not. Anyone know where to buy the backplate and also the connection wire?

AJRNYR by • Community Member
  • 290 Views
  • 0 replies
  • 0 kudos

Hacked home nest

I have been dealing with a remote controlled hacker using an I phone and windows computer and they're in my electronics and my parents and friends phones is there a way to block them from using the home nest app? This has been going on for almost 2 y...

Christi by • Community Member
  • 796 Views
  • 2 replies
  • 0 kudos

Unable to add device to App

Hi, I accidentally deleted one of my Nest Protect Smoke and Carbon Monoxide alarm from the Nest APP, and I am not able to add it back to the App. I tried different location, e.g. very close to the assisting device, close to the router, etc.Please hel...

leejenn11 by • Community Member
  • 395 Views
  • 0 replies
  • 0 kudos
to vote