Google Nest Community

Builders misplaced my back plate for wired smoke alarm

Hi during a loft conversion the back plate has gone missing when the ceiling was being plastered, how to I buy a new back plate

Google hub won’t reset

Unplugged and pushed the volume but but still won’t reset. Now what?

Nest app won’t login to control thermostat

 this has been happening the last 3 months, can’t get into it to sort out our thermostat when we’re not home. It’s really annoying and frankley not helpful. I’ve deleted the app and re downloaded it and still won’t let me in. Keep coming up with this...

Hacked

i have been hacked vu someone that is using the Google nest Änd I would like for you All to Figure out who is doing it Änd put a stop to it please, it has been going on for about four months now and I am really tired oft it! Thank you so mua,ch!,,

Replacement wire connector for Nest Smoke Detector

Hi, looking for Replacement wire connector for Nest Smoke Detector. I have one and when I moved I lost wire connector. I called support and they said they can't provide one which was disappointing as now my Nest Smoke Detector is of no use

Nest Protect after new furnace

Hello. My furnace died and thank goodness I had next protect…. In fact all 7 of the devices detected Carbon Mono. We have now had the furnace replaced but the rings on all of our devices are still glowing yellow. I pressed the button to see what the ...

How do I add Nest Protect that is out of reach?

So we bought a home a year ago and I can't add one of my nest protects because it is too high on the ceiling (out of reach) for me to scan the barcode. Is there a way to add the product by long pressing the button if I find a pole or something to rea...

how do I get a sound notification from my Nest protect on my cellphone

Nest Protect path light won’t turn on

I just installed 3 nest protects in my house. For 2 the path light works fine but not the 3rd. The green light turns on when you turn out the lights but the path light doesn’t turn on when you walk under the device. I have tried to adjust using the a...

Lost bracket to hang nest smoke detector on ceiling

The mounting bracket for my nest smoke detector was misplaced during a flood in my basement which required the gutting of my basement. My nest thermostat is in perfect working conditions but I have no way of hanging in back on the ceiling. How do I g...