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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3877 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 143555 Views
  • 243 replies
  • 11 kudos

Nest Protect path light won’t turn on

I just installed 3 nest protects in my house. For 2 the path light works fine but not the 3rd. The green light turns on when you turn out the lights but the path light doesn’t turn on when you walk under the device. I have tried to adjust using the a...

DH8783 by Community Member
  • 7539 Views
  • 4 replies
  • 1 kudos

Lost bracket to hang nest smoke detector on ceiling

The mounting bracket for my nest smoke detector was misplaced during a flood in my basement which required the gutting of my basement. My nest thermostat is in perfect working conditions but I have no way of hanging in back on the ceiling. How do I g...

Cheffner08 by Community Member
  • 1279 Views
  • 4 replies
  • 0 kudos

Google Home app crash connecting to Nest thermostat

Home app keeps crashing when trying to connect to nest thermostat. Thermostat wont set up Wi-Fi without going through Home to set up. I am stuck with no solution. please resolve or I will return for refund.

LarryM by Community Member
  • 711 Views
  • 1 replies
  • 0 kudos

Nest protect

It's Jan ############ purchased 2 new nest protects as my older ones started to beep thier signal to expire. I can't get on the nest app to add my new ones . Is the app down .

Vegman by Community Member
  • 912 Views
  • 2 replies
  • 0 kudos

Nest thermostat and Protect

My nest app disconnected somehow and when I connected again none of my protect fire alarms are connected to the app and neither is the thermostat. How does this happen? It's like a reset and I have to connect all devices now again after using this fo...

Schilmann by Community Member
  • 901 Views
  • 3 replies
  • 0 kudos

nest

Nest keeps going offline at our lake house - we are not there - currently temp is 45 - emergency temp - can’t change anything from our phone

Trigger events from Nest Secure

Hello,Google Nest Protect can light up when somebody passes at night.It seems reasonable to think it would also be able to trigger a smart light being turned on. Is this correct ?Best Regards

metramo by Community Member
  • 669 Views
  • 0 replies
  • 1 kudos
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