Google Nest Community

How do I add Nest Protect that is out of reach?

So we bought a home a year ago and I can't add one of my nest protects because it is too high on the ceiling (out of reach) for me to scan the barcode. Is there a way to add the product by long pressing the button if I find a pole or something to rea...

how do I get a sound notification from my Nest protect on my cellphone

Nest Protect path light won’t turn on

I just installed 3 nest protects in my house. For 2 the path light works fine but not the 3rd. The green light turns on when you turn out the lights but the path light doesn’t turn on when you walk under the device. I have tried to adjust using the a...

Lost bracket to hang nest smoke detector on ceiling

The mounting bracket for my nest smoke detector was misplaced during a flood in my basement which required the gutting of my basement. My nest thermostat is in perfect working conditions but I have no way of hanging in back on the ceiling. How do I g...

Google Home app crash connecting to Nest thermostat

Home app keeps crashing when trying to connect to nest thermostat. Thermostat wont set up Wi-Fi without going through Home to set up. I am stuck with no solution. please resolve or I will return for refund.

Nest Protect triggering home/away status on gen 3 nest thermostat works on only 1 of 3 protects ?

I'm new here so forgive me if I'm approaching this incorrectly. I did a brief scan looking for my issue but did not find my particular condition... So here I go...I have 2 (gen 3) Nest Thermostats and 3 (gen 2) Nest Protect smoke detectors at my home...

Nest protect

It's Jan ############ purchased 2 new nest protects as my older ones started to beep thier signal to expire. I can't get on the nest app to add my new ones . Is the app down .

Nest protect set up

Can’t get it on the wifi

Nest thermostat and Protect

My nest app disconnected somehow and when I connected again none of my protect fire alarms are connected to the app and neither is the thermostat. How does this happen? It's like a reset and I have to connect all devices now again after using this fo...

nest

Nest keeps going offline at our lake house - we are not there - currently temp is 45 - emergency temp - can’t change anything from our phone