10-16-2021 01:23 PM
I lost the ceiling mount for my Nest Protect (Battery, Gen1). How can I order a replacement?
11-18-2021 11:10 AM
Hey chasingrabbits,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-23-2021 11:47 AM
Hey chasingrabbits,
Please let me know if you are still having trouble with the backplate, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
11-23-2021 03:41 PM
Hi Jake, yes. I am still not able to find where to order the backplate replacement part.