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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3694 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 137432 Views
  • 243 replies
  • 11 kudos

Nest Protect; No Mobile Notifications for Alarms

I have 3, Gen 2 Protects and not only am I not getting mobile alerts for alarm events. I dont even have the option (in the Next app) to turn them on like the manual says I should in Nest App>Settings>Notifications>Protect. The ONLY option I have is t...

Rex4235 by • Community Member
  • 1318 Views
  • 11 replies
  • 0 kudos

Where to buy hardwired Nest Protect?

The hardwired version of the Nest Protect seems to be hard to find in the US right now. Most sites say they're out of stock; some will sell you just one or two. I need 14 of them. Any leads?

DanWinkler by • Community Member
  • 1300 Views
  • 5 replies
  • 1 kudos

How to have a productive conversation with my assistant

Hello everyone, I don't know if I am in the correct community for my questions, but here we go.I would like to have a meaningful conversation with my Google assistant, can anyone give me some tips? I would be extremely grateful.

Snowdog59 by • Community Member
  • 433 Views
  • 1 replies
  • 0 kudos

Nest protect is region locked?

Hi all - I own a Google Nest Protect 2nd Generation (model Topaz 2.33, Software 3.5rc3) and I am trying to set it up in South America, but looks like this region is locked, can someone confirm? It makes no sense for a device like this to be region lo...

Resolved! Cannot Add Back Nest Protect

I have 2 Nest Protects and 1 recently went offline and could not reconnect it. I tried factory resetting it and removing it from the app. Now when I try to add it back it won’t connect to the other one to set it up. The other one is working just fine...

Heads Up Not working Gen 2 Protect

I've seen a few other post on here about the Heads Up not working on Gen 2 Nest ProtectsLike the others, this was the reason why I got these, I bought the Gen 1 Battery in my old house and loved them, the times the alarm did go off, the heads up work...

scornea by • Community Member
  • 453 Views
  • 1 replies
  • 0 kudos

Smoke alert on phone

How do I get a noticeable alert on my phone if my Google Protect smoke alarm goes off? Think right now it just sends an unobtrusive message to the Nest app. When I’m not home and there’s a fire I want a LOUD notice, not something subtle…

solange1 by • Community Member
  • 1541 Views
  • 7 replies
  • 0 kudos
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