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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 121086 Views
  • 243 replies
  • 11 kudos

Protect does not alarm on smartphones and tablets

Hi,I got 4 protect since over a year or so.I never got the alarm on smartphones or tablets of different family members.We only receive the "end of alarm" notification. And even that one is laggy - it comes minutes later.The protect alarm itself works...

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cottton by Community Member
  • 783 Views
  • 7 replies
  • 0 kudos

Nest protect alerts but then does not sound full alarm

Hello I’ve a bunch of nest protects which all claim to work and all pass the check up tests. however when we recently had smoke in the kitchen from a grill fire, the alarm said it was going to sound but then didn’t. We just had a yellow ring on the n...

Cxisbest by Community Member
  • 338 Views
  • 2 replies
  • 0 kudos

Nest app has no "+" (add device) icon

I have a Nest thermostat and the latest Nest app on my Iphone. All works as expected. I would like to add a Nest Protect I just purchased. I open the Nest app and see my house. That is, I see a green circle labeled "Home" with weather conditions disp...

jb507 by Community Member
  • 594 Views
  • 3 replies
  • 0 kudos

Deleted Gmail Account Used to Register Nest Protects

I purchased several Nest Protects about six months ago. I added them to the Nest app under my Gmail. I have recently deleted that Gmail account. I signed in to the app with a new email so now it doesn't know my devices.It wants me to add each device ...

Rob-p2c by Community Member
  • 1478 Views
  • 17 replies
  • 0 kudos

Asus Zenwifi not connecting second nest protect

I recently upgraded our home router to an Asus Zenwifi XT9 mesh. Same network name and password. The first Protect moved over without issue. However the 2nd one went offline. I have done the resets and remove for both. I can get the 1st protect conne...

uedmunds by Community Member
  • 557 Views
  • 3 replies
  • 0 kudos

Nest Protect pathlight WILL NOT WORK!

I have tried and tried and tried to get this nest protect pathlight to work on two different nest protects and no matter what I've tried it will not work. I don't want to hear about too much light, because this happens in a pitch black setting. I can...

JrAdrock by Community Member
  • 378 Views
  • 1 replies
  • 0 kudos
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