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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 112210 Views
  • 243 replies
  • 8 kudos

Cannot see Nest products shared with me

My husband added me as a family member to our new Nest Protect and they do not show up for me. I can see our doorbell and our Nest camera, previously installed. I do have two Google Accounts (one using a Gmail address and one using a Yahoo address…)....

nikkis1 by • Community Member
  • 760 Views
  • 6 replies
  • 0 kudos

Nest procect

why is my nest protect beeped onced then stop working even tho there is new lithium batteries and I just got it a few months ago

Issues with false smoke warnings

We have received multiple warnings for smoke when there is no smoke, steam, no one has cooked in hours, etc.I’ve read the articles and cleaned accordingly. I closely followed the suggestions on where to install. We are still having the same issue aft...

False Smoke Alarm Nest Protect Gen 2

Our Nest Protect Gen 2 (wired version) gave an emergency smoke alarm alert last night / this morning at 3:45am. No smoke present in the room (which is where our 20 month old daughter sleeps) and only 1 plug in use, which is for her camera/monitor. It...

Kiki1984 by • Community Member
  • 630 Views
  • 4 replies
  • 0 kudos

False alarm/ not in app/ just “reset it?”

woken up by an emergency smoke alarm this morning — ran around looking for what’s wrong and it stopped in about 30 seconds. no notification from app happened and it still doesn’t show up in the history. I called support and they just sent me instruct...

Magic168 by • Community Member
  • 426 Views
  • 2 replies
  • 0 kudos

How is this sufficient warning? woke my whole family

Nest protect. At 11:55pm it gave my phone a notification that it's batteries are low.At 12:20am it started beeping and woke my whole family!How is that surveying warning? Can it at least warn me at day time? Getting out a ladder to sort out a device ...

Cradal by • Community Member
  • 706 Views
  • 6 replies
  • 0 kudos

Nest protector chirp every 10-15 minutes for no reason

Help! 2 of my Nest protectors chirps once every 10-30 minutes. Sometimes it’s two short chirps. There’s no reason given on the message. Tech info says back up battery is ok, and expire date is 2029. How can I fix the chirp? Can I turn off all protect...

Wertyui by • Community Member
  • 395 Views
  • 2 replies
  • 0 kudos

Resolved! Nest protect false alarming…

I have multiple nest protects in my house, and recently one has started having an issue where it false alarms. A “smoke” alarm will go off and then a few seconds later, it clears. Always the same detector. Never anything in the area, I suspect the un...

Ibycus by • Community Member
  • 1071 Views
  • 5 replies
  • 0 kudos
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