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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2107 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 125100 Views
  • 243 replies
  • 11 kudos

Google Home app crash connecting to Nest thermostat

Home app keeps crashing when trying to connect to nest thermostat. Thermostat wont set up Wi-Fi without going through Home to set up. I am stuck with no solution. please resolve or I will return for refund.

LarryM by • Community Member
  • 637 Views
  • 1 replies
  • 0 kudos

Nest protect

It's Jan ############ purchased 2 new nest protects as my older ones started to beep thier signal to expire. I can't get on the nest app to add my new ones . Is the app down .

Vegman by • Community Member
  • 803 Views
  • 2 replies
  • 0 kudos

Nest thermostat and Protect

My nest app disconnected somehow and when I connected again none of my protect fire alarms are connected to the app and neither is the thermostat. How does this happen? It's like a reset and I have to connect all devices now again after using this fo...

Schilmann by • Community Member
  • 750 Views
  • 3 replies
  • 0 kudos

nest

Nest keeps going offline at our lake house - we are not there - currently temp is 45 - emergency temp - can’t change anything from our phone

Trigger events from Nest Secure

Hello,Google Nest Protect can light up when somebody passes at night.It seems reasonable to think it would also be able to trigger a smart light being turned on. Is this correct ?Best Regards

metramo by • Community Member
  • 606 Views
  • 0 replies
  • 1 kudos

Nest Protect with hot batteries

I have three nest protects and have never had any issues with them. Last night one started chirping and I had a low battery alert on my phone. When I tried to take the batteries out, three of them were so hot they nearly burnt my fingers. I see alot ...

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