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Need replacement Nest Protect Gen 2 baseplate

Madmatt
Community Member

I am in need of a Nest Protect  Gen 2 baseplate. Was advised to post here for assistance. Thank you!

3 REPLIES 3

Bean125
Community Member

Me too. 

Madmatt
Community Member

I contacted Nest Support, explained the issue and because I was still under warrenty they said they would send me a new baseplate. I provided my address and 4 days later I got a box from Nest and inside.... well yes there was a new baseplate but it was attached to a whole new Nest Protect unit! I guess they processed this as a full warrenty replacement instead of a simple part swap. Not complaining, now I have 2 units for the price of one.... But still short one baseplate... 😞

Bean125
Community Member

Mine is out of warranty, so that’s not an option.  Thanks for your reply. 

Rick