02-25-2022 01:18 PM
Hello, I have been attempting to connect my Nest Protect to my wifi for the past 4 hours.
I keep getting P018 which according to google means its an issue adding additional Nest Products. The problem is this is my first Nest product I am setting up so I shouldn't been seeing this error.
For more info I have 3 Google Dots that are all unplugged and no other smart devices.
My router has pretty much all security features stripped off at this point and still no luck!
02-28-2022 01:36 AM
What I would normally try
1. Set wifi to only 2.4GHz and switch off the 5GHz channel. For some reason, most devices can only connect on 2.4GHz and I used to have the same Wifi name for both 5GHz and 2.4GHz channel so this eliminates one possibility
2. If you have WPA2/WPA3 (Personal) security settings, don't set this on. I was wondering why my devices kept disconnecting at regular intervals until I remembered that I changed this setting. Now back on WPA/WPA2 (Personal)
That's all I can think of without knowing more.