09-27-2021 03:44 PM
I am having some renovations done and forgot to take down one of the back plates for a Nest Protect. My contractor took entire walls down, and a Nest Protect plate with them! Can I purchase a replacement? Thanks!
09-27-2021 10:04 PM
Maybe you can find this part from your Nest Protect, but I'm not really sure because you have a first gen.
10-06-2021 02:54 PM
Hi @rsteve,
Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 4-6352000031683. Meanwhile, I'm going to lock this thread. Please feel free to make a new post if you have any other questions for us!
Kindly,
Ai