cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 123 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 123794 Views
  • 243 replies
  • 11 kudos

Nest Protect werkt niet

Goedenavond! Ik heb laatst mijn nest Protect rookmelder verkocht. Helaas bij aankomst gaf het apparaat vrijwel meteen aan dat de batterijen vervangen moesten worden. Sinds dit gedaan is reageert het apparaat helemaal nergens meer op. Iemand enig idee...

Nicole6 by • Community Member
  • 329 Views
  • 1 replies
  • 0 kudos

Old and deleted devices reappeared

When we sold our house almost four years ago, we followed the instructions and deleted all the devices from our app. In the last month or so, those devices have reappeared in our app. They show as "Smoke & CO" and I can not find a way to get rid of t...

DebDiva by • Community Member
  • 408 Views
  • 1 replies
  • 0 kudos

Google nest Protect Australia

I would strongly suggest you avoid Google nest protect at least in Australia, I recently had 7 installed in my house at great cost, over $1000 for the units and $650 for the installation, everything went smoothly and connected as expected, within one...

Aswold111 by • Community Member
  • 1828 Views
  • 13 replies
  • 0 kudos

Nest protect not connecting to existing system

I’ve had two other Nest Protects working perfectly for a few years. Loved them so I brought 2 more. Have migrated from nest to google but I cannot get these new ones to connect. It was so easy last time and I’ve spent hours trying to sort this. I hav...

AJK_6 by • Community Member
  • 317 Views
  • 1 replies
  • 0 kudos

Nest Smoke alarm eats batteries

I have 2 nest smoke alarms. One of them just eats through batteries and like every other month is chirping. I have bought some of the highest quality batteries sold and it still does it. My other one seems to last forever. Is there a software update ...

cstein64 by • Community Member
  • 675 Views
  • 5 replies
  • 0 kudos

Nest Protect device off-line since yesterday

I have two Nest Protect devices. One went off-line yesterday pressing center button yields voice prompt "checking network" after which a green circle is displayed.The Nest App keeps reporting the thing to be off-line.I have excellent WiFi, both in 2....

Google Nest Protect availability

Nest smoke detectors are out of stock everywhere. I read that it was possibly due to a product recall. Is there any information as to when they will be back in stock? Trying to decide whether to wait or buy different smart smoke detectors.

Nest Protect not testing alarm/siren

I have just installed two Nest Protects. When I run the Checkup neither alarm (i.e. the "siren") makes any noise. Any thoughts?

JoeyD168 by • Community Member
  • 448 Views
  • 3 replies
  • 0 kudos

Nest smoke alarm

I have 3 second generation nest protect smoke alarms in my home. None have given me any issues until recently I saw that on the app it said sensor failure on my upstairs hall nest. This one is only 5 months old, very clean, no dust inside. The app sa...

Chris59 by • Community Member
  • 588 Views
  • 2 replies
  • 0 kudos
to vote