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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2078 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 124060 Views
  • 243 replies
  • 11 kudos

Nest Protect not testing alarm/siren

I have just installed two Nest Protects. When I run the Checkup neither alarm (i.e. the "siren") makes any noise. Any thoughts?

JoeyD168 by • Community Member
  • 451 Views
  • 3 replies
  • 0 kudos

Nest smoke alarm

I have 3 second generation nest protect smoke alarms in my home. None have given me any issues until recently I saw that on the app it said sensor failure on my upstairs hall nest. This one is only 5 months old, very clean, no dust inside. The app sa...

Chris59 by • Community Member
  • 593 Views
  • 2 replies
  • 0 kudos

Resolved! Cannot connect Nest Protect back to wi-fi

Two of my 3 Nest Protects dropped off wi-fi for no reason. In attempting to reconnect them the dreaded error code P024(4.8). I tried all the suggestions to no avail. Spoke to a Google/Nest assistant. She couldn't resolve the issue. She connected me t...

trainman52 by • Community Member
  • 16738 Views
  • 151 replies
  • 12 kudos

Problem connecting to Nest Service

I recently changed the password on my google account and have discovered I can no longer access my Nest Protect Alarms vis the Nest App. When I try to log on using my google credentials, I get this message: There was a problem connecting to the Nest ...

MarkR4 by • Community Member
  • 454 Views
  • 4 replies
  • 0 kudos

Nest Protect offline in Home app - online in Nest app

Hi everyone, I recently switched to a fiber optic internet connection, and since then, I've been having persistent issues with my Google Nest devices.Here's what happened: After the switch, I reset all my devices, deleted my home setup in Google Home...

Anon3476 by • Community Member
  • 1915 Views
  • 15 replies
  • 0 kudos

Nest smoke and carbon monoxide detector

My wife has Alzheimers and lost the 120v wire connector for the Google Nest smoke and carbon monoxide detector while I was moving to a new location.. Where or who might have the wire I need so I can reinstall?

Eweneek1 by • Community Member
  • 493 Views
  • 4 replies
  • 0 kudos

Google Nest Protect not available

Hi GuysDoes anyone know something about the production of the Nest Protect?Can`t find them anywhere to buy in Germany or UK (GoogleStore or 3rd Party).Are they still in production?Is there a release date for 3rd Gen?Thanks for helping

_Flo_ by • Community Member
  • 662 Views
  • 7 replies
  • 0 kudos

Unable to add additional protects

Bumped into this issue trying to add a protect to my existing 4. In the end I had to first Create a new home just for the protects. I then stood up a new 2.4 Ghz SSID just for them. You then remove the protects from your current nest home, do a facto...

tcingle by • Community Member
  • 324 Views
  • 1 replies
  • 0 kudos
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