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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 74633 Views
  • 243 replies
  • 7 kudos

Home safety for a disabled person

My dad is paraplegic and recently moved in with me. He lives in an apartment detached from the main house where I live. He is wheelchair bound during the day and bedbound during the night and cannot transfer without assistance, so I am trying to do w...

Stmcatee by • Community Member
  • 265 Views
  • 4 replies
  • 0 kudos

Gen2 False Alarms

Just installed 6 new second generation smoke/CO detectors and one of them starts alarming for smoke which sets off the others. No smoke or fire or kitchen/shower steam present. Took the one alarming detector out of the network, problem persists excep...

DMB14414 by • Community Member
  • 130 Views
  • 2 replies
  • 0 kudos

Nest Protect Smoke Alarms going off for no reason

We have a Gen 2 Nest Protect throughout the house (7 in total). A few weeks ago, they started going off without warning at very odd times. First it was just one of them and so we removed it and took out the batteries. Now, another one is going off an...

After router upgrade, App can not connect P023

Nest fellows good evening,I have three Nest Protect devices 2nd generation, router was changed due fiber optic upgrade, I changed the password of the network, but now we can not get connected, two of them still with old settings, one of them I reset ...

Tajin2310 by • Community Member
  • 130 Views
  • 1 replies
  • 1 kudos

Nest protects disappeared from app

My thermostats are on the app but the protects disappeared. Gone. All 7 of them. 6 months ago everything was gone and I had to spend an hour reinstalling everything. I do NOT have time to do this. What is going on and for the price of these things th...

Smooty7 by • Community Member
  • 242 Views
  • 7 replies
  • 0 kudos

Resolved! Unable to add more than one Nest Protect

I have the following devices:A Nest ThermostatA Nest DoorbellA Nest SecureAnd 7 Nest ProtectsThe Thermostat, Doorbell, Secure, and the very first Nest Protect will all connect without any issues. They can even use each other as assist devices to add ...

manovotny by • Community Member
  • 716 Views
  • 9 replies
  • 0 kudos

Protect wired power out

Hi there. I have 120V wired Nest Protect smoke and CO detectors. When I connect them to my home’s wiring (black, green, yellow, red) the nest app indicates there’s no power going into the unit (yellow light on the app only). everything else seems to ...

Avida by • Community Member
  • 161 Views
  • 1 replies
  • 0 kudos

Nest protect won't reset to factory setting

I can't reset my nest. I held down the botton until it started stating the version (3.4.0.6), then i released the botton. After that it said "Ereasing all settings in 5 second, press to cancel" but no countdown followed. Instead, it start to beep and...

Raf3 by • Community Member
  • 219 Views
  • 5 replies
  • 0 kudos
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