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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2175 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 126291 Views
  • 243 replies
  • 11 kudos

Problem connecting to Nest Service

I recently changed the password on my google account and have discovered I can no longer access my Nest Protect Alarms vis the Nest App. When I try to log on using my google credentials, I get this message: There was a problem connecting to the Nest ...

MarkR4 by • Community Member
  • 471 Views
  • 4 replies
  • 0 kudos

Nest Protect offline in Home app - online in Nest app

Hi everyone, I recently switched to a fiber optic internet connection, and since then, I've been having persistent issues with my Google Nest devices.Here's what happened: After the switch, I reset all my devices, deleted my home setup in Google Home...

Anon3476 by • Community Member
  • 2010 Views
  • 15 replies
  • 0 kudos

Nest smoke and carbon monoxide detector

My wife has Alzheimers and lost the 120v wire connector for the Google Nest smoke and carbon monoxide detector while I was moving to a new location.. Where or who might have the wire I need so I can reinstall?

Eweneek1 by • Community Member
  • 514 Views
  • 4 replies
  • 0 kudos

Google Nest Protect not available

Hi GuysDoes anyone know something about the production of the Nest Protect?Can`t find them anywhere to buy in Germany or UK (GoogleStore or 3rd Party).Are they still in production?Is there a release date for 3rd Gen?Thanks for helping

_Flo_ by • Community Member
  • 687 Views
  • 7 replies
  • 0 kudos

Unable to add additional protects

Bumped into this issue trying to add a protect to my existing 4. In the end I had to first Create a new home just for the protects. I then stood up a new 2.4 Ghz SSID just for them. You then remove the protects from your current nest home, do a facto...

tcingle by • Community Member
  • 332 Views
  • 1 replies
  • 0 kudos

Nest Protect Gen 2: 4 wired, 2 battery

I purchased 4 NP Wired and 2 battery. I had to order all wired 1 at a time from the Google Store (only source of wired) and my son ordered one for me. I have 2008 smoke alrams from when the house was new. 3 do not work. Today I thought I would get th...

scparks50 by • Community Member
  • 344 Views
  • 1 replies
  • 0 kudos

Resolved! Text my neighbors to save my dogs in a fire

I bought the NEST protect smoke/co detectors when it worked with IF this than that. And had it set to text all my neighbors to save my dogs in case of a fire before the fire department arrives (it can take them a long time)i am currently NOT getting ...

How to set up nest protect large network

I have 2 nest protects. 1 already installed in my home on wifi network A.If i want to install the second one in my shop (60meters from my home) on wifi network B i have to make a second "home" called shop in the nest app. They won't let me add 2 prot...

Despecht by • Community Member
  • 223 Views
  • 1 replies
  • 0 kudos

Google Home set for ADT does not show Wi-Fi information

Since my Google Home has been linked to ADT home security, it appears different and I do not see any Wi-Fi information or category. How can I find my Wi-Fi information now that my Google Home appears to be in a somewhat different format?

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