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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3937 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 144141 Views
  • 243 replies
  • 11 kudos

Nest fire Alarms not working with Xfinity new Gateway GB8 ModelCGM4981com

I replaced my old Xfinity X1 Gateway with a new one. I have a GB8 Model-CGM4981com. My Nest Fire Alarm's will not connect to the new X1 Gateway. When I try to connect it just says something went wrong this device can't be set up, with a yellow exclam...

CLL by • Community Member
  • 557 Views
  • 1 replies
  • 0 kudos

Resolved! Cant connect

I have 4 fire detectors i used at an old house that worked all the time at my new house in cant get any to connect i have done factory reset on all 2 times at least i followed the instructions each time I need help

Nest Protect button cracked

GOOGLE CLOSED THIS POST !!!!! WHY !!!!:https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-Protect-button-cracked/td-p/660312 So we start again........Hi All,One of my Nest protect the buttons to push has been cracked. I was shocked about the fr...

loudened by • Community Member
  • 355 Views
  • 0 replies
  • 0 kudos

Resolved! Nest Protect, blinks yellow despite app saying everything is ok

I had to reboot my Wi-Fi routers a week ago. Afterwards, everything came back online and reconnected (Nest doorlocks, thermostats, etc.) except my Nest Protect. They all blinked yellow, and app indicated they're not connected. After trying everything...

Reset Smoke Detector

I am having trouble setting up my Nest smoke detector. I have several and do not have any issues with the others. I have tried to do a reset, but all that happens is the light will start flashing blue, stop for a few seconds, and then begin flashing ...

kevintorf by • Community Member
  • 621 Views
  • 1 replies
  • 0 kudos

Nest Protect - new purchase lost 1 year from expiration

In a bit miffed here at Google, I brought 2 nest Protect items knowing it had an upto 10 year lifespan and that Google mentions that vendors should rotate their stock to keep that lifespan in check.So just got my order from Google and it's a year les...

Resolved! Nest Protect not appearing in Google Home

Hi,I am on public preview and running the latest Google Home version on iOS and I haven't seen my nest protects appear in Google Home yet. Are other people also having the same issue?

Chucky44 by • Community Member
  • 1111 Views
  • 5 replies
  • 1 kudos
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