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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 4103 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 145837 Views
  • 243 replies
  • 11 kudos

Nest Fire Alarm Goes Off Every 15 Minutes

Today, the auto-check went off for my Nest security alarm. Now...the alarm is going off about every 15 minutes. How can I get help with this issue?

KarHigh by • Community Member
  • 595 Views
  • 1 replies
  • 0 kudos

Nest Protect Setup Issues

Hi there. I tried to setup my Nest Protect today but it didn't appear as a device in my Nest App. When I tried to Factory Reset the device and set it up, it showed the original setup Nest Protect first- which now is not linked to the device. Not sure...

DM404NEST by • Community Member
  • 645 Views
  • 2 replies
  • 0 kudos

Language Polish

To Google Support / Google Nest Team,I am writing to reiterate my request for the introduction of Polish language support for Google Nest devices in Poland and to highlight the significant accessibility issues caused by its absence. I am a user of Go...

Pawel4 by • Community Member
  • 1745 Views
  • 3 replies
  • 3 kudos

Resolved! Nest not working after changing broadband provider

Hi, I changed from BT to EE and noticed while on holiday that my smoke alarms were no longer connected to bband.Once home I tried to switch to the new network but despite repeated attempts couldn’t.I therefore decided (reluctantly) to delete the 3 al...

JulesT by • Community Member
  • 985 Views
  • 3 replies
  • 0 kudos

Nest fire Alarms not working with Xfinity new Gateway GB8 ModelCGM4981com

I replaced my old Xfinity X1 Gateway with a new one. I have a GB8 Model-CGM4981com. My Nest Fire Alarm's will not connect to the new X1 Gateway. When I try to connect it just says something went wrong this device can't be set up, with a yellow exclam...

CLL by • Community Member
  • 573 Views
  • 1 replies
  • 0 kudos

Resolved! Cant connect

I have 4 fire detectors i used at an old house that worked all the time at my new house in cant get any to connect i have done factory reset on all 2 times at least i followed the instructions each time I need help

Nest Protect button cracked

GOOGLE CLOSED THIS POST !!!!! WHY !!!!:https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-Protect-button-cracked/td-p/660312 So we start again........Hi All,One of my Nest protect the buttons to push has been cracked. I was shocked about the fr...

loudened by • Community Member
  • 361 Views
  • 0 replies
  • 0 kudos

Resolved! Nest Protect, blinks yellow despite app saying everything is ok

I had to reboot my Wi-Fi routers a week ago. Afterwards, everything came back online and reconnected (Nest doorlocks, thermostats, etc.) except my Nest Protect. They all blinked yellow, and app indicated they're not connected. After trying everything...

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