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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3137 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 128112 Views
  • 243 replies
  • 11 kudos

Protect Battery Issue

I have a Nest Protect (06A) battery model. It is the 2nd generation. I have had this product for many years now. I continue to have battery issue with it. I am using the required batteries. After I put in batteries, the Protect will be fine and no is...

James17 by Community Member
  • 624 Views
  • 5 replies
  • 0 kudos

Google home shows protect offline

I see my an icon for my nest protects in Google home however both show as offline whilst in the nest app they show connected and I can run a checkup. Please advise.

matdunc by Community Member
  • 1708 Views
  • 11 replies
  • 4 kudos

Nest protect pathway triggering randomly

I have a Nest Protect where the pathway light triggers randomly all night. We had no pets, no one is in the hallway where it is located, There is nothing that could be triggering it. Anyone have this issue?

DavidQ by Community Member
  • 591 Views
  • 6 replies
  • 0 kudos

Burning Hot Nest Protect Battery

Like many others, I was awoken this morning (4am) to a chirping Nest Protect complaining about a low battery. We’d received no prior app alerts about low batteries and on inspection I discovered one of the batteries was scalding to touch and there wa...

djarnd by Community Member
  • 445 Views
  • 4 replies
  • 0 kudos

Any 240v Nest Protects still available for purchase?

I have had Nest protects gen 2 installed for some time and have found them to be great. Would like to purchase some more (wired, gen 2, 240v 50 hertz) to be able to install more in a renovation. Google store Australia does not stock them anymore - no...

BethS by Community Member
  • 376 Views
  • 3 replies
  • 0 kudos

Nest Protect sensor failure

Nest protect purchased last year is beeping and reporting sensor failure. How can I remedy this?

Kadify by Community Member
  • 181 Views
  • 1 replies
  • 0 kudos
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