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Nest Protect

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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 217 replies
  • 6 kudos

Nest Protect

I have purchased 3 nest protects. However, none will add to my nest app. The process gets to the last stage after WiFi etc and says error 0009. I have done all the troubleshooting suggestions, and still no luck. I am at the stage of returning them al...

Angie8 by Community Member
  • 0 replies
  • 0 kudos

Nest smome alarm return

My post was closed before it has been resolved.

Protect alarming to Google

I'm having an issue with Nest Protect not alerting to my Google home devices.Does anyone know how to get the alerts to come through my Google home? I have 2 displays and multiple dots. I tested the CO2 system but running my snowblower in the garage t...

Nest protect 2 mounting plate replacement

Hey all, looking for a Google rep that can hopefully point me in the right direction.I need a replacement backplate for a 2nd gen Nest protect. I live in Western Canada, and I've purchased a decent amount from the Google store and I thought (wrongly)...

JDavid by Community Member
  • 3 replies
  • 0 kudos

Wifi connection

I have been unable to sync 3 of my alarms to wifi for 2 years.I just got a new one and it works like a dream but the others are still offline?

Terry777 by Community Member
  • 9 replies
  • 0 kudos

Single False Alarm

I am running 6 Nest Protect(s) (Gen 2) throughout my house.All have been working faultlessly until last night.At around 2:15am we were alerted with a heads up "Smoke Detected in the entryway" alert and as expectedly freaked out a little rushing down ...

Glenmore by Community Member
  • 8 replies
  • 0 kudos

Can't get Nest Protect to go online in App

I have recently purchased 4 Nest Protects Gen 2 but can't get them online on APP. My ISP supports IPV4 not IPV6, is this the problem? Do I need a different router? Thanks for your help.

Fen by Community Member
  • 4 replies
  • 0 kudos

Nest Protect Wire Harness

Hello- I have 2 Nest Protect smoke alarms and our contractor misplaced the wire harness connector that attaches to the back of the Nest Protect. Can I purchase this item?

crobotham by Community Member
  • 4 replies
  • 1 kudos