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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Bronze
  • 4461 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 153626 Views
  • 243 replies
  • 11 kudos

Nest Protect not visible to family member in Google Home App

We replaced our old Nest thermostat for the latest Nest learning model. Upon doing so and switching to the Google Home app (required with the new thermostat), I can see both our new Thermostat as well as our Nest Protect in our Google Home. However, ...

desbiss by • Community Member
  • 2179 Views
  • 11 replies
  • 0 kudos

How to report a customer support interaction

Hi!I received a Protect with a different software expiry date from the hardware date. The difference is about 7 years. The first customer support agent I wrote to said to clean the device, factory reset, and if neither works write back in and they wo...

ryt by • Community Member
  • 356 Views
  • 0 replies
  • 0 kudos

Resolved! Nest vs. Google Home and Protect Notifications

I purchased a home with 5 smoke/CO detectors model 06A. I added them to an existing Nest account I had, and can access them via my Nest App. All is well, except I would like to add my daughter to Nest Protect (i.e., smoke/CO) alarm notifications as s...

dcsmithmal by • Community Member
  • 1032 Views
  • 1 replies
  • 0 kudos

Resolved! How to interconnect two nest smoke alarms

Hiw to connect nest smoke alarm 06A to get interconnect to two alarms without going through Google, so I don't have to let Google know all about me.

Jim144 by • Community Member
  • 539 Views
  • 1 replies
  • 0 kudos

Nest Protect

I had the Nest Protect installed in my home 10 years ago - I have 5 devices. One has not worked for 8 years, the 3 upstairs units go through new batteries every 6 months or less and have been doing so for about 4 years. I am using the recommended Ult...

LinVoel by • Community Member
  • 765 Views
  • 2 replies
  • 0 kudos

Nest Fire Alarm Goes Off Every 15 Minutes

Today, the auto-check went off for my Nest security alarm. Now...the alarm is going off about every 15 minutes. How can I get help with this issue?

KarHigh by • Community Member
  • 668 Views
  • 1 replies
  • 0 kudos

Nest Protect Setup Issues

Hi there. I tried to setup my Nest Protect today but it didn't appear as a device in my Nest App. When I tried to Factory Reset the device and set it up, it showed the original setup Nest Protect first- which now is not linked to the device. Not sure...

DM404NEST by • Community Member
  • 717 Views
  • 2 replies
  • 0 kudos

Language Polish

To Google Support / Google Nest Team,I am writing to reiterate my request for the introduction of Polish language support for Google Nest devices in Poland and to highlight the significant accessibility issues caused by its absence. I am a user of Go...

Pawel4 by • Community Member
  • 1959 Views
  • 3 replies
  • 3 kudos

Resolved! Nest not working after changing broadband provider

Hi, I changed from BT to EE and noticed while on holiday that my smoke alarms were no longer connected to bband.Once home I tried to switch to the new network but despite repeated attempts couldn’t.I therefore decided (reluctantly) to delete the 3 al...

JulesT by • Community Member
  • 1122 Views
  • 3 replies
  • 0 kudos
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