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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3837 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 142601 Views
  • 243 replies
  • 11 kudos

Resolved! Remote warning shut off

Is there a way I can remotely stop a nest fire alarm from beeping due to a low battery? I'm away for a few months and it's driving the neighbors crazy.

767pilot by • Community Member
  • 695 Views
  • 3 replies
  • 0 kudos

Google Nest Protect - manufacture dates

Is Google still manufacturing Nest Protects? I purchased 6 wired units in 2024 through Home Depot. All had manufacture dates in 2023. I purchased a battery unit from Google Store in 2025. It had a manufacture date in 2022. I contacted Google Store an...

rckraus by • Community Member
  • 1396 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Protect P024 Error unable to reconnect more than 1 protect

In January my nest protects went offline. I can get only 1 (out of 4) to reconnect. I get a P024 error when I try to connect more than one. These have worked fine with my router and modem configuration for years. I've spent several hours online with ...

Nest Protect false smoke alarms repeatedly

HiI have 6 nest protects in the house and the latest one installed about 2 years ago. I have had zero issues with any of then until now. The newest one is wired and has been giving false alarms for smoke for no reason. I have dusted it and performed ...

Garclancy by • Community Member
  • 511 Views
  • 1 replies
  • 1 kudos

Resolved! New router with new WiFi - change SSID and password

Although I have a new router, my Nest Protec (not sure which generation but model number is A13) still shows its old name. I've tried several ways to change its SSID and password but cannot find the necessary steps to address the WiFi settings.So far...

willeters by • Community Member
  • 1739 Views
  • 7 replies
  • 0 kudos

Nest Protect, Cursed unit?

i have 11x Nest Protect (6 wired and 7 Battery) one of the battery units has ALWAYS been temperamental with1) Low Battery Alarms (despite when batteries are new/changed) more than 5-6 times2) Internet connectivity issues (despite resetting and reloca...

adfibi by • Community Member
  • 647 Views
  • 2 replies
  • 0 kudos

Nest Protect werkt niet

Goedenavond! Ik heb laatst mijn nest Protect rookmelder verkocht. Helaas bij aankomst gaf het apparaat vrijwel meteen aan dat de batterijen vervangen moesten worden. Sinds dit gedaan is reageert het apparaat helemaal nergens meer op. Iemand enig idee...

Nicole6 by • Community Member
  • 462 Views
  • 1 replies
  • 0 kudos

Resolved! Old and deleted devices reappeared

When we sold our house almost four years ago, we followed the instructions and deleted all the devices from our app. In the last month or so, those devices have reappeared in our app. They show as "Smoke & CO" and I can not find a way to get rid of t...

DebDiva by • Community Member
  • 527 Views
  • 1 replies
  • 0 kudos

Google nest Protect Australia

I would strongly suggest you avoid Google nest protect at least in Australia, I recently had 7 installed in my house at great cost, over $1000 for the units and $650 for the installation, everything went smoothly and connected as expected, within one...

Aswold111 by • Community Member
  • 3389 Views
  • 13 replies
  • 0 kudos
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