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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 126782 Views
  • 243 replies
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Resolved! What protocol is Nest Protect using?

The Nest App reports my two protect devices are allocated an ipv4 address from the RFC1918 range I'm using on my private LAN. The App also lists the mac address it is using on WiFi.If I scan my network (a ping sweep) I don't see its IP nor Mac Addres...

Unable to Add Family Member in Nest App (via Google Home App)

I am attempting to add a family member to the Nest app after installing a 2nd generation Nest Protect. The Nest app directs me to add the family member through the Google home app. There are two issues that follow: 1- that family member is already ad...

Resolved! PO14 error on smoke alarms

Im aware that smoke alarms no longer serviced by nest/google. I have 2 that work with wifi connected and one that i took off network and now i cannot get it back on network - seeing PO14 error. WiFi ok for 2 of them according to nest app Question 1 h...

wmbat by Community Member
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  • 1 replies
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It's listening to my conversation not cool

I noticed a few times having it for the last 2 or 3 years works beautifully no issues butttttttt I was speaking in private in the kitchen and bam ..my feeds and any even online suggestions were coming up about what I spoke about ...that for me is not...

Misleading Lifespan Claims for Nest Protect

Hi Google Community,I recently purchased two Nest Protects from Best Buy, expecting the advertised 10-year lifespan for the carbon monoxide sensor. However, the units were manufactured in 2022, leaving me with only 7 years of use.I contacted Google S...

Google Nest Protect wont connect

Hi all,I have 2 Nest protects working on my Ubiquity wifi network without issues.A 3th one has some issues an i factory wiped him, but i cant get it to reconnect to the Wifi..The other 2 are working perfectly fine and are reporting back to the app.Th...

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Spare Interconnect Wires

Just bought some smoke alarms, but two (of three) of my current wired alarms have two sets of wires going into them. I assume this is so that all three can talk to each other should one go off, the Google alarms don't need these wires, so I am not su...

spalf by Community Member
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Nest smoke dectector

Recently my smoke detector beeps asking me to change the batteries. I have changed them to lithium ones it works for a day and again the second day it starts beeping again. I change it again and that too works for a day. I have checked that the batte...

Yorlem by Community Member
  • 327 Views
  • 2 replies
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Resolved! Nest Protect very hot battery

Tonight one of my Nest Protects chirped, and the app said I had a very low battery, with no previous warning. When I removed the batteries, one of them was very HOT to the touch. Like it would have burned my skin if I'd held it more than one second. ...

jstaebell by Community Member
  • 1188 Views
  • 8 replies
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Unable to connect second nest protect

Hi I bought a second nest protect a few months ago now and tried connecting several times with no success tried all the things which are mentioned in similar threads but still to no prevail. I have just tried again to connect it and still no joy. It’...

Jaybo53 by Community Member
  • 242 Views
  • 1 replies
  • 0 kudos
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