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Couldn't verify the voice

Community Member

Hi, one of my 3 nest protect started having this issue a week ago. I've been running tests and trying to get it sorted but nothing seems to work. I've been reading about doing a factory rest, but it seems that it will only fix it temporarily... I've not bought these expensive "smart" devices to be factory resetting them every 3 months or so, and seeing it's a common enough issue I'm not too happy with it.

I've performed the factory reset and for now, all is well and good... But for how long?


Community Member

Same here. I have two battery nest protects (manufacturing year 2020) and other one says "Couldn't verify the voice". Factory reset does not help. No extra sounds/voices in room. What can I do?