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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 110465 Views
  • 243 replies
  • 8 kudos

How do I set the day for the monthly sound check?

N.B. None of the issue categories apply, so apologies if this enquiry ends up in the wrong place.I just received a notification that my Nest Protect in the US is going to do a monthly sound check. That's expected, because it's about the middle of the...

nomadMikZ by • Community Member
  • 1247 Views
  • 4 replies
  • 0 kudos

Batteries don't work even after changing

I have 3 Google Nest Protects, bought 3 years ago. One of them is absolutely fine, but the other two at the same time started giving low battery noises. I bought exactly the same batteries and they worked for approx 4 months, after which they both st...

Gill999 by • Community Member
  • 578 Views
  • 1 replies
  • 1 kudos

Nest Protect

Evening AllWhen I moved into my house each room had a nest protect installed. I downloaded the app and added all the devices so I couldmonitor them.Two days again 8 out of 10 nests went offline. My wifi is fine, and I’ve tried all the steps google su...

Resolved! Nest protect will not allow me to add a family member

I just installed 8 nest protects and went to add my wife to the Nest account. It says I have to migrate to Google Home to do so, however protect is not supported by Google Home and therefor she would see nothing!Why was this half assed approach taken...

JAAS69 by • Community Member
  • 1396 Views
  • 1 replies
  • 0 kudos

Don't buy this Thermostat

I had this Thermostat installed along with my new Furnace and AC unit. For almost a year I keep losing wifi connections (5-6 times) with the App saying Off Line then having to re-enter my wifi information and password on the unit. Now the device will...

240V AC connector for smoke detector

Anyone know how I can get another 240 V AC connector wire In Melbourne AustraliaWe have 3 installed and electrician says 1 was missing from box but getting hold of anyone at Google is s nightmare. Retailer we bought it from says to contact Googleany ...

ChuckE by • Community Member
  • 1294 Views
  • 7 replies
  • 0 kudos

Resolved! Too sensitive

This thing is triggered by casual cooking smoke. Over the top sensitive. How do I tone it down?

Billymacdo by • Community Member
  • 1093 Views
  • 3 replies
  • 1 kudos

WiFi connection on battery Nest Protect

I recently installed 8 Protects and 4 of them are hardwired and the others are battery/wireless. I noticed on the hardwired that they are always sending a wireless signal which I can tell in my Eero app because they always show connected under my act...

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