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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 105872 Views
  • 243 replies
  • 7 kudos

can't connect to network. Failed to add Nest Protect to account

I recently bought a house with 5 Nest Protects. They were all showing the yellow color instead of blue so I tried to reconnect to the app but no luck. I've tried everything in the Help sections. I reset to factory defaults. I took them off the ceilin...

jmc222 by • Community Member
  • 876 Views
  • 3 replies
  • 0 kudos

Power connector

Hi, I have moved house and left the power connector in the old house. Is it a 2 port molex? Where can I order a new one? Otherwise it's a trip to the hardware store.Many thanks

Alun by • Community Member
  • 1777 Views
  • 13 replies
  • 0 kudos

Nest protect

I was alerted of a smoke sensor alert for one of my nest protects. Is this a problem if not at home? Will this continue to beep until we get home???

Nest Protect Wired Wiring Harness and mount needed

Moderator edit: For the safety of our community members, this post was edited to remove personally identifiable information. Hi, I purchased 6 NEST protects for my home. Almost everything is working perfectly! Yay! Just two problems I could use help ...

Resolved! Nest Protect intermittent beeping?

Got an interesting issue recently. One of my three Nest Protects has started beeping. I'll describe it first. It's not continuous, it will beep, pause, beep, pause, beep, pause, beep. 4 beeps, with about 20 second pause in between. Then it will stay ...

Jack7957 by • Community Member
  • 1871 Views
  • 6 replies
  • 1 kudos

Constant false alarm

Like another user this week, I'm having an issue with one of my Protects constantly alerting to smoke.A couple of hours ago one of my mains Nest Protects announced smoke. There wasn't any and after a few minutes it silenced itself.I decided to take i...

dartiss by • Community Member
  • 2413 Views
  • 12 replies
  • 0 kudos

Google Nest Protect constantly alerting to smoke

I went to file a claim to get a warranty repair or refund for out nest protect. I am eligible and I go through the whole process online and then when I get to filing the actual claim, I GET A 404!!! The page doesn't exist??? It is sickening that you ...

Dross by • Community Member
  • 902 Views
  • 5 replies
  • 0 kudos

Brand New Nest Protect chirping

I just installed a brand new wired nest protect. It had been beeping every minute and complaining about low batteries even after replacing them with new L91’s. I also made sure the firmware was updated to the latest. This is so frustrating.

TRDGUY by • Community Member
  • 661 Views
  • 3 replies
  • 0 kudos

Wiring Nest Protect and another brand together

I'm thinking of making a change to our setup. The house we bought has wired smoke detectors. I replaced some with Nest and realize that creates some risks.I'm thinking of putting the others back in place and connecting adding a short wire from the wi...

Walt83 by • Community Member
  • 1102 Views
  • 3 replies
  • 0 kudos

Nest Protect do not appear in Google Home App PART DEUX!

Keeping this important topic alive:NEST PROTECTS CANNOT BE MANAGED IN GOOGLE HOME WHATSOEVER! Let's keep the conversation going so Google can continue to see our displeasure with this basic need from their customers. Shame on you Google on LOCKING th...

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