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Updates on Nest Protect and pending Scottish legislation changes
Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...
Have Nest Protect but no service
We got new smoke detectors but still have a Nest that beeps even with new batteries. I don't see a Nest app in the play store and we don't even remember what service provider connects to Nest. How do I get rid of it? I would prefer to keep it on the ...
False CO Sensor Failure
Every night at 8PM I receive a CO sensor failure notice. I suspect this is a false reading as the CO sensor is found to be working by 12AM. See attached photo. The device is less than three years old so the sensor should work fine. Any thoughts on w...
Sudden low battery chirp. Batteries too hot to touch.
Everything was fine on the last report, so I was surprised when the alarm started chirping, and prompting me to change the batteries. A couple of the batteries were extremely hot, so hot that I put them outside incase they caught fire. So...Is this n...
Next Protect 2nd Generation battery problem still happening on new units in April 2023?
Just installed a brand new wired Protect 2nd generation. Connected fine...seems fine. Brand new Energizer Lithium batteries as specified. Runs for about 8 hours, then start reporting low batteries. Tested the batteries...they are fully charged and no...
Haven't heard from support
Hi, I filled out the form that @zoeuvre said to do about Heads up not working for me and another user (Ozi). Zoe said that we would be contacted soon and it's been a while. Can someone please get back to us?
Expiration on Nest Protect
I’m based in the UK. Please advise on the expiration of the Nest Protect Gen 2 on the box, as I’d like to order some. Also, if I decide to give them as gifts to someone living in Singapore, will there be any problem using the Nest Protect there? Than...
Resolved! Google support cente
Google support help @Kunlewire
Does Sound Check get entered in the History?
I installed my 7 new Nest Protect Gen 2 units in my house a couple of days ago and ran a test that came back A-OK. In the middle of the night, I was awoken by a pair of chirps from the unit in my bedroom, but there was no colored light and no notific...
Nest protect claims its offline but Wifi connection is okay
Hello all,I'm currently experiencing issues with 3 of my Nest Protect Gen2 devices. I'm using 7 Nest Protect Gen2 devices in my home but only 3 of them report that they are offline. Offline means, they show yellow light and when I press the Protect b...
Wiring Harness Replacement
Does anybody know where I can get a replacement wiring harness. My contractor lost it during a home remodel and I have not been successful in finding a replacement. Google customer service was no help as the unit is 5 years old and out of warranty. T...
