cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3803 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 141615 Views
  • 243 replies
  • 11 kudos

I lost the parts to my nest protect

I have the nest protect device itself and the backplate, but i lost all the parts required to hard ware it.Can I pay to have the parts shipped to me?

Nest Protect and Alexa

So, I suppose I feel trap to some tightrope walking on Google's part with Nest Protect. I hated it when Google bought Nest. I just purchased three Nest Protects for my home with the understanding that it does work with Alexa and yet, to get them to s...

grjtoo by • Community Member
  • 1684 Views
  • 1 replies
  • 0 kudos

Home safety for a disabled person

My dad is paraplegic and recently moved in with me. He lives in an apartment detached from the main house where I live. He is wheelchair bound during the day and bedbound during the night and cannot transfer without assistance, so I am trying to do w...

Stmcatee by • Community Member
  • 1471 Views
  • 4 replies
  • 0 kudos

Gen2 False Alarms

Just installed 6 new second generation smoke/CO detectors and one of them starts alarming for smoke which sets off the others. No smoke or fire or kitchen/shower steam present. Took the one alarming detector out of the network, problem persists excep...

DMB14414 by • Community Member
  • 690 Views
  • 2 replies
  • 0 kudos

Nest Protect Smoke Alarms going off for no reason

We have a Gen 2 Nest Protect throughout the house (7 in total). A few weeks ago, they started going off without warning at very odd times. First it was just one of them and so we removed it and took out the batteries. Now, another one is going off an...

After router upgrade, App can not connect P023

Nest fellows good evening,I have three Nest Protect devices 2nd generation, router was changed due fiber optic upgrade, I changed the password of the network, but now we can not get connected, two of them still with old settings, one of them I reset ...

Tajin2310 by • Community Member
  • 690 Views
  • 1 replies
  • 1 kudos

Nest protects disappeared from app

My thermostats are on the app but the protects disappeared. Gone. All 7 of them. 6 months ago everything was gone and I had to spend an hour reinstalling everything. I do NOT have time to do this. What is going on and for the price of these things th...

Smooty7 by • Community Member
  • 2344 Views
  • 7 replies
  • 2 kudos

Resolved! Unable to add more than one Nest Protect

I have the following devices:A Nest ThermostatA Nest DoorbellA Nest SecureAnd 7 Nest ProtectsThe Thermostat, Doorbell, Secure, and the very first Nest Protect will all connect without any issues. They can even use each other as assist devices to add ...

manovotny by • Community Member
  • 3422 Views
  • 9 replies
  • 1 kudos

New batteries put in -- Nest Protect STILL BEEPING (and driving me nuts)

I'm seeing several threads about Nest Protect Gen 2 still beeping even after new batteries are put in -- BUT NO SOLUTIONS.I've checked everything mentioned in other threads -- I'm using the right batteries, etc. Help, the beeping is driving me nuts!!

ST13 by • Community Member
  • 1061 Views
  • 2 replies
  • 1 kudos
to vote