cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Smoke detector can't be setup

Carolinasound22
Community Member

Hello, By accident I setup the  smoke detc. into the wrong home name- I erased the home and try to add it back and I keep getting the same error, I reset and restart but still doesnt work. What is the # for google support for nest?

1 REPLY 1

Lance_L
Community Specialist
Community Specialist

Hi Carolinasound22,

 

Thanks for reaching out to the Community. I’m sorry to hear that you’re having issues with the Nest Protect. I’d be happy to help you with this.

 

To get in touch with our support team, visit our Contact Us page and follow the prompts until you reach Contact Options. Then select “Get a Call” or “Chat”.

 

Also, you can check out this handy guide if you can’t connect Nest Protect to the app or Wi-Fi.

 

Keep me posted.

 

Best,

Lance