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Error connecting Nest Protect: P030

Inca_kola
Community Member

I have a Google Nest system (router and 2 points), Nest Thermostat and Home devices but I'm having difficulty connecting a Protect (smoke detector). I've tried restarting my router, my phone, uninstalling/reinstalling the Nest app and am definitely on the same Wifi network, but keep getting an error P030. Any other troubleshooting steps I can try?

2 REPLIES 2

Inca_kola
Community Member

Well I figured it out on my own. I disconnected my Nest Thermostat, which we're not using at the moment, and the Protect connected just fine. I'm not sure now if there will be issues connecting the Thermostat back up, but for now it's working.

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS