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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 76501 Views
  • 243 replies
  • 7 kudos

Nest Protect battery burning hot during low battery alert

Nest Protect started chirping at 1:00 AM as if it had low batteries. One of the Energizer lithium batteries was so hot it couldn't be touched! A couple of others were extremely warm. There was a slight burning smell.There was no alert of any kind tha...

TimE by Community Member
  • 333 Views
  • 2 replies
  • 0 kudos

Replacement parts Protect

Hello Google,I just bought a pair of Nest Protects at Costco. Before I could get them mounted I had a miscommunication with my partner and the boxes got thrown away with all the hardware still in them. Is there a way for me to get replacement parts s...

Nest protect V2 does not install

I recently bought 4 nest protect V2's, 3 have been installed perfectly.When installing the 4th it went wrong: After removing the plastic pin to activate the device, it instantly made short beeping sounds every +/- 10 sec. I did not receive the standa...

Nick01 by Community Member
  • 367 Views
  • 3 replies
  • 0 kudos

Nest Home Report confusion after replacing nest protect

I had to replace a nest protect with a new one in July. I removed the old one out of the app and put the new one in. Looking at the iOS app or website in my browser, I only see one nest protect in my kitchen. However, the July home report says that I...

laffer1 by Community Member
  • 208 Views
  • 1 replies
  • 0 kudos

Nest Protect case taking too long

I opened case 2-8082000035111 three weeks ago and I have received no update. This is for a device that protects me from smoke and carbon monoxide, and is important for my family's health. How long does it take to provide me help or a replacement?

Harness for google nest protect

Hello - when we redid our basement the Google Nest Protect wired harness was inadvertently discarded. Can I purchase a new one somewhere? I don't need to whole alarm, just the wired harness. Thanks.

MacinORD by Community Member
  • 271 Views
  • 1 replies
  • 0 kudos

Adding Nest Protect Smoke Detector to Google Home app

July 2023 - I just purchased and installed 2 google nest protect smoke alarms.Can I get a straight answer - can they be seen and controlled in the Google Home app? If not, why not?

sboyd by Community Member
  • 836 Views
  • 7 replies
  • 1 kudos
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