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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3542 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 132384 Views
  • 243 replies
  • 11 kudos

Nest Protect Yellow Nightly Promise

I have 10 Nest Protect 2nd Gen Smoke Detectors (all hard wired). Recently, the Nightly Promise light on all of them are Yellow. The app shows no issues. I have done a health check and all is fine. I have pressed the buttons on them and they all repor...

Phil_0000 by • Community Member
  • 425 Views
  • 1 replies
  • 0 kudos

Next Protect won’t factory reset

I have a generation 2 Nest Protect. I have been trying to perform a factory reset on the device, but after following the instructions (holding the center button and releasing during the serial number call our), the device begins the countdown but beg...

One of my Nest Protects keeps detecting smoke that isn't there

I'm living away from my home and a renter is in my home. The home has 7 Nest Protects. Just starting at 8:17 this morning, I've been getting "Heads-Up: There is smoke" notification on my phone, followed one minute later by "Smoke clearing - The smoke...

bcsteeve by • Community Member
  • 541 Views
  • 1 replies
  • 1 kudos

Nest Protect migration to Google home and/or ADT Alarm systems?

Still don't understand how you guys sell "Nest" products that won't work with the "Nest" app. Are you killing the app? Why won't certain "Nest" products work with your "Google Home" app? Are your techs too busy interfering in elections to worry about...

gmart by • Community Member
  • 775 Views
  • 3 replies
  • 1 kudos

Continuing “Silence” announcements reset?

Yesterday. I had two smoke detectors in the basement go into alarm form high CO2. I stopped the sores and cleared the room. The units clear and one back to normal. The all 10 protects are showing green in the app.” sporadically one protect in the hou...

Nest Protect in google home app

I can’t see it in my google home app. I followed these steps in another thread: 1. Open Google Home app.2. Go to Settings.3. Under Home Features select Presence Sensing.4. Scroll down and you should see the Nest Protect you can toggle it as a motion ...

SM04 by • Community Member
  • 936 Views
  • 3 replies
  • 1 kudos

Nest Protect P030 error can not add Nest

So for those you can not add or replace a Nest protect sensor and get the P030 errorFor me the issue was simple. My app was on another home. So make sure the app is on the same home as the help protect unit you are using to connect the new sensor.

QR Label damaged

My installation is working fine, no issues.While re-installing my Next Protect Gen2 after painting, I damaged the QR sticker to where it is unreadable. Is there a way to regenerate the QR label? I'd like it right, in the event I have to do a factory ...

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