cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3733 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 138420 Views
  • 243 replies
  • 11 kudos

Real Way to Get Next Protect Working After Changing Wifi

Google support and their help says you can change wifi's via the app, no moss no fuss. That is a load. It doesn't work. After a lot of digging through this useless Google Support and Community, I found actual useful information on Reddit. If you chan...

cord001 by • Community Member
  • 464 Views
  • 1 replies
  • 0 kudos

Error P030 Cannot continue setup of device

Trying to set up my new Nest Protect, and it keeps trying to connect to a camera on a different network in order to get the network settings. I have about 15 cameras on various networks in my account, and am unwilling to delete and reconnect all of t...

FRAUD: Nest Protect from GOOGLE STORE are old

I purchased 12 nest protects (10 wired 2 batteries). Unfortunately, my son installed all of them (but the last 3...which I did today) and he threw away the old smoke/co detectors in my house. The old ones, not NEST, were 10 years old and chirping bec...

New wife - can’t add back any nest protects

Changed Wi-Fi network with new router and all nest protects went offline. Impossible to reconnect any of them. Keeps asking for an assisting device, but everything is offline except the thermostats and that doesn’t seem to qualify. Why is it necessar...

Zzzzz2 by • Community Member
  • 674 Views
  • 2 replies
  • 1 kudos

Protect smoke detectors NOT compatible with ADT Security

Is anyone aware of a workaround to pair our Nest Protect Smoke detectors with our home ADT+ security system? Google has told me twice they must be managed in the Nest app, are not compatible with the Google Home app and kindly have a good day. ADT ca...

Creedlex by • Community Member
  • 1099 Views
  • 4 replies
  • 0 kudos

Manufacturers Date

I just installed 2 beans new Nest Protect (battery - 2nd gen) and I'm seeing a May '22 and Apr '23 manufactured date on each. Installing after just purchasing in Aug 24 I loose out on using each by over 2 and 1 year respectively since they are suppos...

to vote