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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 105719 Views
  • 243 replies
  • 7 kudos

Resolved! Unable to add second Nest Protect.

The same issue as described earlier by another user, yet the definitive solution hasn't been disclosed. I repeat.I've had two Nest Protects working without any problems for about 8 years. I've changed wi-fi routers numerous times during that period a...

Huib by • Community Member
  • 1721 Views
  • 7 replies
  • 1 kudos

Nest Protects P007 (3.9) error won't connect to Eero

I had 3 Nest Protects that worked fine connected to wifi Eero router. Added a 4th and they all went offline. Removed them all from network but now I can't add them to Nest Hope app because when it asks for wifi password, i get the "Something went wro...

Nest Protects Won't Stop Alerting

I've had 12 wired Nest Protects in my house since 2012 with no issues. One of those was in our basement. We just had our basement remodeled and earlier this week I replaced the existing one so that it was dust-free after construction and added a new ...

dustl82 by • Community Member
  • 1290 Views
  • 10 replies
  • 0 kudos

Nest protect wont connect (PO23 error)

Have changed my WiFi provider and for some reason I am unable to get my 2 nest protect devices to connect to my new WiFi network, no matter what I try. Getting PO23 error code. Anyone got any suggestions?

Kubla by • Community Member
  • 475 Views
  • 1 replies
  • 0 kudos

Nest protects reporting as offline

Hi, 3 of my 11 Nest Protects are reporting as not connected when I press the circular button of one of the other Next Protects. But everything in the app says connected and all appears fine there. I tried factor reseting one of them and setting up ov...

ryanjohnb by • Community Member
  • 449 Views
  • 1 replies
  • 1 kudos

Nest Protect in Google Home App.

C’mon Google - at least provide an update on this for crying out loud. You’ve had plenty of time to get this working and is a HORRIBLE customer experience forcing people to manage Google/Nest products in two different apps. Every post I’ve seen on th...

New Nest Protect replaced with a 3 year old device !!

I bought 6 Nest Protect devices 4 months ago, and one of them already proved defective (went offline). Google Support determined that it needs to be replaced, and sent me a replacement device that is 3 YEARS OLD. Its entire service life is 10 years, ...

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