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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 112565 Views
  • 243 replies
  • 8 kudos

Low battery warning

I am getting a low battery warning on one of 5 units in my house. The app says all batteries are good. All batteries are the same age. All are the expensive required batteries and all purchased at the same time and from the same package. This is the ...

Meg3 by • Community Member
  • 350 Views
  • 1 replies
  • 0 kudos

Buying a Nest Protect...

I have a Homey system and google Home / Assistant. Google nest protect checks off all of the check boxes except the most important one --> inter-connectivity. Where is the API so other systems can connect to the fire alarm and make changes to my hous...

RuneTun by • Community Member
  • 375 Views
  • 1 replies
  • 0 kudos

Gewaehrleistungs fuer Nest Protect Rauchmelder

Mein Sensor ist defekt in meinem Rauchmelder und ich bekomme keine Hilfe von Google in Deutschland (Fall-ID 3-9194000035825), stattdessen werde ich in die USA geschickt, wo mir geholfen wird. Wie spreche ich mit der richtigen Abteilung?

vroni by • Community Member
  • 759 Views
  • 7 replies
  • 0 kudos

Error Code PO14(0.65)

I have 5 Nest protects wired and all were installed a couple years ago at the same time. Last night, one went offline. When I try to reconnect it to my wireless network, I get this error code, PO14(0.65) (or perhaps is P0(0.65). Wi-Fi is working, the...

NeferNoir by • Community Member
  • 2408 Views
  • 1 replies
  • 3 kudos

Change of router

I've got a new router and need to change the WiFi settings on my 3 Nest smoke detectors. I've managed to do one but the other 2 just keep saying "trying to connect" then eventually give up and say "try again?". I've tried connecting using both the ol...

Lornaburg by • Community Member
  • 660 Views
  • 2 replies
  • 0 kudos

ANY UPDATES ON GOOGLE HOME SUPPORT.

As we are all aware and I'm sure can all agree. The Migration of nest products to the Google home app has been dreadful. I'm assuming at this point there will never be a time that the nest protect will be migrated over and that the product will be di...

Resolved! nest protect, wired beeping every 60 seconds

I have a nest protect that was installed by my contractor a few months ago. It is not connected to Wi-Fi and it is wired. Is beeping every 60 seconds. I don’t know how to take it off the ceiling or what the beeping means. It is driving me crazy.

joykatl by • Community Member
  • 610 Views
  • 1 replies
  • 0 kudos

Nest alarms & the Away feature

Is is required to have the location status set as "away" in order to receive notifications of fires from Nest Protect to the app?Does the app always have to be connected to wifi to receive notifications?

Harjunen by • Community Member
  • 484 Views
  • 1 replies
  • 0 kudos

Sill no API for Nest Protect ;(

I am so disappointed that that excellent product has no API anymore. I cannot understand why the legacy Nest API were abandoned by Google while new APIs are not in place. Having connectivity is absolutely crucial nowadays for such a product and was p...

Roxan by • Community Member
  • 325 Views
  • 0 replies
  • 5 kudos

Worst customer support I ever experienced with a Nest Product

Just installed my Seventh Nest Protect this time the Promise light would not come on even though it was on in the App. Customer support was so bad at one point she wanted me to blow smoke into the unit. She made turn off breaks because she thought th...

RayM by • Community Member
  • 732 Views
  • 4 replies
  • 1 kudos
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