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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3137 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 128103 Views
  • 243 replies
  • 11 kudos

How to stop push notifications on specific Nest Protect products

Hello,When someone presses the door bell on my Nest Doorbell (Gen 1 Wired), my 8 Nest Protect (Gen 2) Devices say "Someone's at the front door." Since they are not in sync they will each say it at a different times, spamming the entire house with it....

viceo by • Community Member
  • 409 Views
  • 1 replies
  • 0 kudos

Resolved! should I send Nest Protect back

I cannot connect my Nest Protect to Google Home. should I send it back? I see nothing that shows any plans for Google Home to support Nest Protect. I see reference to Google with ADT? Why is Google still selling a product that they no longer are supp...

Nest Protect message

I am getting a message to Recharge battery now, Not Replace battery. How is this fixed. It does not identify which device has this issue? I use lithium batteries that have all been changed within 6 months

Nest Protect wiring harness

Installed 10 Nest protects in the house after dealing with too many false alarms, but one wiring harness was damaged....how can I get a replacement to install my last one?

Nocturnal by • Community Member
  • 351 Views
  • 1 replies
  • 0 kudos

Batteries problem

I use the Nest smoke and carbon monoxide detektor model Topaz-2.7.I have a total of 4 devices in use. With one device I receive messages 8 weeks after inserting new batteries that the batteries are supposed to be weak. I use the expensive Energizer U...

Hh52159 by • Community Member
  • 612 Views
  • 2 replies
  • 0 kudos

Protects in new home remembering protects in previous home

I just installed 10 brand new gen 2 Nest Protects in my home. In the app, everything says it’s fully functioning with all green status lights. Every protect is connected to WiFi and I can update settings for each device. However, when performing a ch...

Rcon1 by • Community Member
  • 389 Views
  • 1 replies
  • 0 kudos

Your customer support phone number?

Google owner of Nest my home door security camera etc , A $2.18 Trillion dollar usd company, why doesn’t have a customer support contact phone number where human to human can talk ?

Mikematin by • Community Member
  • 815 Views
  • 1 replies
  • 1 kudos

Nest protect no longer connected to network

I have 6 nest protects in my house, all purchased in November. 3 of which have suddenly decided they will no longer connect to the network. I have tried the solutions in https://support.google.com/googlenest/answer/9234146None of these options worked...

pross537 by • Community Member
  • 377 Views
  • 1 replies
  • 0 kudos
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