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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Bronze
  • 4471 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 153810 Views
  • 243 replies
  • 11 kudos

Smoke alarm multi users

Alright how do u add users to the nest app? I try and add in the nest app it tells me to go to the home app. Go to the home app it will not see the smoke alarm but will see all my non google products and it sends me back to nest. Purchased this smoke...

Zrock71 by • Community Member
  • 4003 Views
  • 2 replies
  • 0 kudos

Nest smoke alarm

Can't connect to my nest smoke detector tried many times  

4iron by • Community Member
  • 842 Views
  • 1 replies
  • 0 kudos

Nest replace by date

Recently bought 4 Nest Gen2’s from Costco. Upon arrival, the manufactured date says 3/23 with a replace date of 3/33. Since we are in October of 24, they are now 1.5ish years old already. I didn’t expect them to be freshly built, but I was thinking i...

TAC2 by • Community Member
  • 641 Views
  • 2 replies
  • 0 kudos

Resolved! Can I add Nest Protect to the Google home app?

As the subject line says, I am wondering if I can include my Nest smoke alarm in my Google home app. Some info on here says no, but it’s on a roadmap for future consideration. Other info provides instructions on how to do this — but in my case at lea...

Edison53 by • Community Member
  • 4334 Views
  • 10 replies
  • 1 kudos

Resolved! Silent Checkup

Seems like whenever I reboot the router, there is always one protect that will not reconnect without manual intervention, either by physically tapping the button on the protect or running checkup in the app. With pets, the loud noise sort of freaks t...

jbh by • Community Member
  • 829 Views
  • 1 replies
  • 0 kudos

My nest protect has died

So its been 9 years and I got a "no longer working" error (unit expires 10/2025) and its $150 for a new one, does Google / Nest have a Trade in of any kind (with a discount for a replacement?) - 'normal' smoke detectors are $35 and last 7 years, how ...

Macgeek by • Community Member
  • 854 Views
  • 2 replies
  • 0 kudos

Resolved! Cannot log in to existing account

My partner knows login details but 2step verification sends to his old non existent phone, unable to get past this, any help is welcome.

Debs0 by • Community Member
  • 1289 Views
  • 4 replies
  • 0 kudos

Resolved! Cant get into account

I am unable to get into my account as I have forgotten password and the 2 step verification does not work as I have a new phone number

RJC23 by • Community Member
  • 686 Views
  • 1 replies
  • 0 kudos

Resolved! Turn off sensor

So I purchased a house that has the protect smoke/co2 alarms. I set them all up which went fine. But I am having work done in the home. Where there is going to be a lot of dust from sanding. How do I disable the sensors so that they won’t go off whil...

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