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Forum Posts
Updates on Nest Protect and pending Scottish legislation changes
Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...
false alarm for battery change
Hello, my Nest smoke alarm keeps giving a continuous alarm to change batteries. Even after I have replaced the batteries, the alarm persists, and the app keeps reminding me to change the batteries.
Resolved! cameras backup
Is there a way. for me to backup camera history over 30 days? If so, how please
No warranty follow up - Nest Protect 2nd Gen
I submitted a warranty claim for a Nest Protect 2nd Gen after confirming that it’s under warranty, however after a couple weeks I haven’t received any email confirmation that my claim was received. Just submitted a second time including serial number...
Nets Protect says 'SILENCED' every few hours
My Nest Protect loudly says multiple times a day, last night at 3 am and 6 am, 'SILENCED'. Does anyone know how to silence the Protect? A few days ago my other Nest Protect. Gen2, which is located in a different building and connected to the same Wif...
Resolved! Nest Protect just issued a smoke emergency alarm but there was none
At about 2:03 AM EDT we were awakened by the Nest Protect 2 in the bedroom hallway beeping, flashing red, and announcing "Smoke emergency in one room" or something very similar to that. There was NO "Head's up" pre-alert. The device is about ten feet...
Need a new wall plate for a nest fire detector
We moved and they didn't take down the wall plate. How do I get a new one? Thanks.
Nest Protect under warranty keep getting low battery alarm
I have a nest protect that is under warranty and I have submitted claim twice over a month ago with no response. It was showing on webpage as pending and now both claims are gone? No way that I can see to actually talk to anyone-very frustrating!!
Condominium Protection
I live in a small two-story 10-unit condominium built in the early 90's. We do not have a central fire protection system. Several of the residents are elderly but all have smart phones. Can a Google Nest Protect fire/CO alarm be installed in each uni...
Nest protect failed to detect smoke - other further detectors worked
Hi,I purchased a Nest protect for my kitchen to ensure I had the highest level of protection against the threat of fire, and also the convenience of being able to silence a false alarm in a kitchen where the detector lives a bit out of reach (>12' ov...
Nest Protect Gen2 Cannot connect to network nor factory reset
Hello Google Nest Community. I have a Nest Protect Gen2 (wire free) and I've had it for some time, and ever since I changed Internet Service Providers, I am unable to do anything with it. While it still works as a Smoke Detector, I cannot get it conn...
