cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

Help Center

Forum Posts

Start a conversation

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 117440 Views
  • 243 replies
  • 10 kudos

Protects in new home remembering protects in previous home

I just installed 10 brand new gen 2 Nest Protects in my home. In the app, everything says it’s fully functioning with all green status lights. Every protect is connected to WiFi and I can update settings for each device. However, when performing a ch...

Rcon1 by • Community Member
  • 350 Views
  • 1 replies
  • 0 kudos

Your customer support phone number?

Google owner of Nest my home door security camera etc , A $2.18 Trillion dollar usd company, why doesn’t have a customer support contact phone number where human to human can talk ?

Mikematin by • Community Member
  • 740 Views
  • 1 replies
  • 1 kudos

Nest protect no longer connected to network

I have 6 nest protects in my house, all purchased in November. 3 of which have suddenly decided they will no longer connect to the network. I have tried the solutions in https://support.google.com/googlenest/answer/9234146None of these options worked...

pross537 by • Community Member
  • 324 Views
  • 1 replies
  • 0 kudos

Nest Protect not sending phone alert!

Second time I am posting as Google has closed my last thread on this issue without actually solving the problem…. Bought six of these Nest protects after being marketed the benefit of getting phone alerts and getting notification before full alarm. P...

Ktnova by • Community Member
  • 1561 Views
  • 11 replies
  • 2 kudos

Nest Protects Require Periodic Factory Reset and Re-Installation

After about a year, my Nest Protects just started losing network connections, requiring a physical uninstall, followed by a factory reset, followed by a new setup, and finally a physical reinstall. I've contacted support, but they only provide copy/p...

woomoth by • Community Member
  • 413 Views
  • 2 replies
  • 0 kudos

Syncing with nest and Fire Security in home alarms

If this app could link with your home Systems ie your in home fires systems for better and louder fire warning systems. With automatic calling to fire departments when a fire is actually detected. This could save even more than just belongings.

DO NOT BUY NEST SMOKE AND CO ALARM

DO NOT BUY, smoke and CO alarm 'failed' some time ago, couldn't tell you when as it still reports everything is cool and it still runs its monthly check, but when actually presented with real smoke it does f all. Thank god we didnt die. What a piece ...

Wired Nest Protect fails to notify power outages

I have a battery Nest Protect and a wired Nest Protect. I loved the power out notification from the wired unit, but two recent power outages (48 hours and a week later, 24 hours) failed to notify (I was home so I knew) or record the outage in history...

Nest Protect

Hello,Our Nest Protect beeps once every 60 seconds. It has new Energizer Lithium Batteries, and the blue light and voice do not happen when trying to reset. I also removed the device from our account but it won’t let me add it back due to a P023 erro...

croskopp by • Community Member
  • 400 Views
  • 3 replies
  • 0 kudos
to vote