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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2123 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 125574 Views
  • 243 replies
  • 11 kudos

QR Label damaged

My installation is working fine, no issues.While re-installing my Next Protect Gen2 after painting, I damaged the QR sticker to where it is unreadable. Is there a way to regenerate the QR label? I'd like it right, in the event I have to do a factory ...

There was a problem while connecting to the nest service

Not impressed to be honest, £1000 in smoke alarms for the house and the app is like some crappy Bluetooth LED light rubbish you get from Temu, not acceptable, done everything they said, restart router, reinstall app, restart phone, same message over ...

Heat detector frustration

I have seen a few threads here and on Reddit about the frustrating lack of a heat detector compatible with Nest. We have also been told that we cannot use the Nest Protect because we need to have hardwired smoke/co detectors and a hardwired heat dete...

MaNest by • Community Member
  • 977 Views
  • 3 replies
  • 0 kudos

Resolved! Can I check that I have named my smoke detectors correctly? a

I had an electrican install 9 Nest Smoke Detectors today and I was rushing through the set ups as to not hold him up and I want to make sure that I have named them correctly, that is the dining room smoke detector is actually named "dining room" and ...

Mimi67 by • Community Member
  • 794 Views
  • 2 replies
  • 1 kudos

Cannot see Nest products shared with me

My husband added me as a family member to our new Nest Protect and they do not show up for me. I can see our doorbell and our Nest camera, previously installed. I do have two Google Accounts (one using a Gmail address and one using a Yahoo address…)....

nikkis1 by • Community Member
  • 893 Views
  • 6 replies
  • 0 kudos

Nest procect

why is my nest protect beeped onced then stop working even tho there is new lithium batteries and I just got it a few months ago

Issues with false smoke warnings

We have received multiple warnings for smoke when there is no smoke, steam, no one has cooked in hours, etc.I’ve read the articles and cleaned accordingly. I closely followed the suggestions on where to install. We are still having the same issue aft...

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