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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 79952 Views
  • 243 replies
  • 7 kudos

Resolved! Low Battery Alert Returns Even after Replacing Batteries

I have been having issues with my Google Nest Protect since May 7th,2023. I have Three total Google Nest Protects in the house. The one that gives me issues is my upstairs one. I replaced the batteries (with all the same new lithium batteries) on May...

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vsantanajr by Community Member
  • 1985 Views
  • 13 replies
  • 1 kudos

Nest Protect won’t connect

So I changed my internet wifi and none of my protects will connect. Nest thermostat took all of 10 seconds to update, doorbell took maybe a minute. Reading about the protects, am I to believe that I need to physically take them off the ceiling, put t...

DWF by Community Member
  • 288 Views
  • 1 replies
  • 0 kudos

Resolved! Nest protect offline after router update

I tried to reset the wifi hoping I could just enter the new password but no luck!I decided to remove the two Nest Protect devices to re-add them but now I’m supposed to pull them out to scan a QR code but one of them is wired and I’m now expected to ...

Lostacos by Community Member
  • 580 Views
  • 3 replies
  • 0 kudos

Nest protect offline

All of a sudden out of my 5 nest protect 4 have gone offline , one is still connected though . There has been no change in the network or password anyone have any clues ,  

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can't connect to network. Failed to add Nest Protect to account

I recently bought a house with 5 Nest Protects. They were all showing the yellow color instead of blue so I tried to reconnect to the app but no luck. I've tried everything in the Help sections. I reset to factory defaults. I took them off the ceilin...

jmc222 by Community Member
  • 539 Views
  • 3 replies
  • 0 kudos

Power connector

Hi, I have moved house and left the power connector in the old house. Is it a 2 port molex? Where can I order a new one? Otherwise it's a trip to the hardware store.Many thanks

Alun by Community Member
  • 1003 Views
  • 13 replies
  • 0 kudos

Nest protect

I was alerted of a smoke sensor alert for one of my nest protects. Is this a problem if not at home? Will this continue to beep until we get home???

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