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Nest Protect

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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 180 replies
  • 5 kudos

Nest Protect

Why won't the nest protect show up in the Google home app? I had read that in August there was an update that allowed it to show up.

Barose86 by Community Member
  • 1 replies
  • 3 kudos

Whole system test

Hi I have been requested to provide a video as proof that all 7 of my alarms are working. This I have done using video for each individual unit being tested. Each has performed perfectly. However now I have been requested to provide proof each unit i...

nest protect not showing on app but....

Hi,I have 3 nest protects, because my router had changed I needed to factory reset all three and start again. 2 of the protects added fine however the third one crashed at the last step, adding to account. When I restarted the app only 2 were showing...

Nest protect not sending notifications to my phone

Hi, I have tried all of the steps I can find on line. But these smoke detectors will not send me any notifications. The devices are connected to the WiFi, I can run a test from my phone and they will activate. However I tested the alarm with some smo...

Zeek by Community Member
  • 4 replies
  • 1 kudos


How do I delete clips want to do a new clip but won’t let me and told me it’s full and need to delete.

Tonytz by Community Member
  • 0 replies
  • 0 kudos

Nest Protect

Basement nest protect is offline. Last check 377 days ago. Won't connect when I try with my phone close to the device.

ttebbe48 by Community Member
  • 0 replies
  • 0 kudos

Port Forwarding Not Working

Good Morning,About 6 months ago, google nest told me that port forwarding is not working and they are working on a fix. Before I change everything back to nest. Im wondering if port forwarding has been fixed?What was happening was that I would open a...