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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3229 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 128980 Views
  • 243 replies
  • 11 kudos

Nest Protect pathlight WILL NOT WORK!

I have tried and tried and tried to get this nest protect pathlight to work on two different nest protects and no matter what I've tried it will not work. I don't want to hear about too much light, because this happens in a pitch black setting. I can...

JrAdrock by • Community Member
  • 431 Views
  • 1 replies
  • 0 kudos

Google Home Scripting Nest Protect

I have reluctantly been using the home script tool to try to get some automations from the Nest Protects as opposed to simple presence sensing. I have not been able to find an accurate, verifiable source to determine what 'device types" and "states" ...

justsam by • Community Member
  • 1216 Views
  • 8 replies
  • 0 kudos

"There was a problem while connecting to the Nest service..."

One of my Nest Protect devices had gone offline so I opened up the Nest app on my iPhone to begin reconnecting the device. I was following the instructions on the app to reconnect the device when without warning the app kicked me out.I have repeatedl...

SAllen by • Community Member
  • 652 Views
  • 3 replies
  • 0 kudos

Problem connectimg to the Nest service

Spoiler (Highlight to read) I was changing my WiFi details on my 2 Nest protect alarms, something I have successfully done before. I got as far as completing one alarm, and then as I was doing the 2nd, the app stopped working, and has now consistent ...

janieph by • Community Member
  • 716 Views
  • 4 replies
  • 0 kudos

Nest Protects all flashing yellow 36 hours after alarm

We had smoke in the kitchen while cooking yesterday. Silenced the alarm, then smoke cleared (app confirmed this). But 36 hours later, all 10 Nest Protects in the house are still flashing yellow, and when I push the button, it still says, "Heads up! T...

Meditnate by • Community Member
  • 463 Views
  • 2 replies
  • 0 kudos

Real Way to Get Next Protect Working After Changing Wifi

Google support and their help says you can change wifi's via the app, no moss no fuss. That is a load. It doesn't work. After a lot of digging through this useless Google Support and Community, I found actual useful information on Reddit. If you chan...

cord001 by • Community Member
  • 401 Views
  • 1 replies
  • 0 kudos

Error P030 Cannot continue setup of device

Trying to set up my new Nest Protect, and it keeps trying to connect to a camera on a different network in order to get the network settings. I have about 15 cameras on various networks in my account, and am unwilling to delete and reconnect all of t...

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