Replacement parts Protect

[strongmpls]

Hello Google,

I just bought a pair of Nest Protects at Costco. Before I could get them mounted I had a miscommunication with my partner and the boxes got thrown away with all the hardware still in them. Is there a way for me to get replacement parts so I can get these wired to my existing 120v home wiring? Thanks!

DS

[MplsCustomer]

@strongmpls 

You could try contacting Support, using the link and instructions in the post below, to see if Google Nest will provide the parts under your 1-year warranty:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

[Markjosephp]

Hello folks,

I wanted to ensure that everything was covered here.

I appreciate your help here, MplsCustomer.

@strongmpls, thanks for reaching out. How's it going? Have you had a chance to reach out to our support team? If you haven't yet, please fill out this form with the needed information so we can get you to the right level of help.

Let us know how it goes.

Regards,
Mark

[strongmpls]

I filled out the form but am still waiting for a response.

[zoeuvre]

Hi folks, 

@strongmpls, we've received your form — thanks for filling that out. Please keep an eye on your email as someone from our team will reach out to you to assist you more. If you have questions or concerns in the future, feel free to start a new thread, and we'll be happy to help.

Thanks for all your help, @MplsCustomer and Mark. 

Cheers,

Zoe