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Gen 1 Protect Continually Chirping

EricRichardson
Community Member

I bought my Gen 1 when Protect was released.  All has been great up until the last month.  Our kitchen Protect started chirping every minute - I figured it was the batteries so I changed them (Energizer Lithium) As soon as I put in the new batteries, it started chirping again.  I gave up and just pulled the batteries out of it and set it aside.

When I changed the kitchen Protect, I went ahead and changed the batteries for our hallway Protect. Fast forward 15-days and now our hallway Protect is doing the same thing!   

Now I have no smoke detectors for our house,  Has anyone else had this problem?  If so, what is the fix?!

Thanks in advance!

1 ACCEPTED SOLUTION

kiltguy2112
Silver Product Expert
Silver Product Expert

If these are Gen1 and you bought them in 2013, they are expired. The Gen1 has a hard expiration of 7yrs while the Gen2 is ten years. 

View solution in original post

7 REPLIES 7

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Gen 1 was released in 2013 , and only had a life span of 7 years, so I suspect that your devices simply need to be replaced as they are End of life now.  

Yeah, I kinda figured that was the issue but I thought I would see if I might be wrong.  I went ahead and bought 2 new gen 2's!  Thank you!

kiltguy2112
Silver Product Expert
Silver Product Expert

If these are Gen1 and you bought them in 2013, they are expired. The Gen1 has a hard expiration of 7yrs while the Gen2 is ten years. 

I didn't know there was a hard expiration - good to know!  I went ahead and bought 2 new gen 2's!  Thank you!

Jake
Community Specialist
Community Specialist

Hey EricRichardson,

 

I just wanted to follow up and ensure you are good to go. Let me know if you have any other questions from here, as I will be happy to help out. 

 

Thanks so much Ashepherdson, and kiltguy2112 for the replies. 

 

Best regards,

Jake

Hi, Jake --

Yes, Ashepherdson, and kiltguy2112's replies were extremely helpful.  I wound up going out and buying 2 new gen 2 devices and replaced them.  Thank you! 

Jake
Community Specialist
Community Specialist

Hey EricRichardson,

 

Glad to hear everything worked out! With everything being good to go, I am going to lock the thread at this time. If you run into any questions, please feel free to create a new post, and have a wonderful rest of your day.

 

Best regards,

Jake