My device keeps on randomly turning off and cutting off the WiFi connection. It keeps on asking me to unplug and replug the device to work - this does work, but roughly every 1-2 weeks, it shuts off again and the WiFi device turns off. My other Nest wifi router has no issues, just this one.
Requesting for a warranty replacement for my device. Please let me know what are the next appropriate steps.
Sorry to hear about the disconnection issues you're facing. I can see how big of a frustration that could be. I'll be happy to help you out with this. If you're looking to do a warranty claim or discuss replacement, you'll want to contact support directly. You can reach them here, and I would suggest choosing phone or chat as method of contact: https://bit.ly/3o1aRK5.
If you have any troubles getting in touch with support, please let me know and I can help from there.