Google Nest Community

Trying to get a replacement backplate for the Nest Protect 2

I was trying to install my Nest Protect 2 yesterday (this is the third time I have installed it), but this time the thin surround plastic that acts as a kind of washer on the screw holes broke every time, so now I can't use the device. Is there a way...

Humidity reading on app

I was wondering if nest protect will give me live humidity readings while away from home to my phone.

Heat Detector

Can you install a nest prtect in an attached garage? I know it has a heat sensor, but will it always go off because of CO2?Thanks

Raise a Complaint (outstanding case since 23 December)

I would like to raise a complaint in relation to 6-############1517 raised on 23 December 2021. I have now contacted you twice regarding this issue, and you keep saying it's been looked into. On the twice before that I have contacted you, I think I m...

Phone alerts coming late/after alarm has cleared.

Does anyone know why alerts in the app are delayed and how to fix/avoid this? I just installed a new Nest Protect. Happened to have some kitchen smoke soon after. The alarm sounded, with no phone alert. I opened the app myself and it showed green whi...

Nest protect not connecting.

Nest Protect batteries overheating

Has anyone experienced having to change batteries every few months or overheating batteries? https://piunikaweb.com/2021/12/01/google-nest-protect-battery-overheating-draining-excessively-issue-arise/

What is nest protect for

What is nest protect used for?