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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 101301 Views
  • 243 replies
  • 7 kudos

Nest Protect - Low Battery Warning (even with new batteries!)

Had to start a new thread because the other one got closed abruptly. We have 4 Nest Protects that we bought as a package from Home Depot. They lasted about 6 months before they started chirping, and then when we replaced the batteries with the recomm...

bcron12 by Community Member
  • 4112 Views
  • 6 replies
  • 4 kudos

Have Nest Protect but no service

We got new smoke detectors but still have a Nest that beeps even with new batteries. I don't see a Nest app in the play store and we don't even remember what service provider connects to Nest. How do I get rid of it? I would prefer to keep it on the ...

Andrew_N by Community Member
  • 1279 Views
  • 7 replies
  • 0 kudos

False CO Sensor Failure

 Every night at 8PM I receive a CO sensor failure notice. I suspect this is a false reading as the CO sensor is found to be working by 12AM. See attached photo. The device is less than three years old so the sensor should work fine. Any thoughts on w...

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jhlichty by Community Member
  • 1104 Views
  • 4 replies
  • 0 kudos

Sudden low battery chirp. Batteries too hot to touch.

Everything was fine on the last report, so I was surprised when the alarm started chirping, and prompting me to change the batteries. A couple of the batteries were extremely hot, so hot that I put them outside incase they caught fire. So...Is this n...

Wally26 by Community Member
  • 1319 Views
  • 10 replies
  • 0 kudos

Haven't heard from support

Hi, I filled out the form that @zoeuvre said to do about Heads up not working for me and another user (Ozi). Zoe said that we would be contacted soon and it's been a while. Can someone please get back to us?

Apollo606 by Community Member
  • 2096 Views
  • 7 replies
  • 0 kudos

Expiration on Nest Protect

I’m based in the UK. Please advise on the expiration of the Nest Protect Gen 2 on the box, as I’d like to order some. Also, if I decide to give them as gifts to someone living in Singapore, will there be any problem using the Nest Protect there? Than...

rolypris by Community Member
  • 861 Views
  • 4 replies
  • 0 kudos

Does Sound Check get entered in the History?

I installed my 7 new Nest Protect Gen 2 units in my house a couple of days ago and ran a test that came back A-OK. In the middle of the night, I was awoken by a pair of chirps from the unit in my bedroom, but there was no colored light and no notific...

StC by Community Member
  • 694 Views
  • 3 replies
  • 0 kudos

Nest protect claims its offline but Wifi connection is okay

Hello all,I'm currently experiencing issues with 3 of my Nest Protect Gen2 devices. I'm using 7 Nest Protect Gen2 devices in my home but only 3 of them report that they are offline. Offline means, they show yellow light and when I press the Protect b...

homartens by Community Member
  • 798 Views
  • 3 replies
  • 0 kudos
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