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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 99 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 123450 Views
  • 243 replies
  • 11 kudos

Nest protects create their own wifi network "E_xxxx_xxxx"?

Greetings,I use 4 Nest Protects for my house, and I noticed that one new wifi network named (SSID) "E_0750_0750" was created.I helped my relative installing 3 Nest Protects on their house recently, and I also noticed that one new wifi network named (...

namth2718 by Community Member
  • 975 Views
  • 3 replies
  • 0 kudos

Help to contact a human a Google Nest!!!!

Can someone please give me a working phone number of Google Nest Customer Service? I've been trying for a month to find a phone number that works where I can connect with a human from Google Nest to assist me with re-installing a smoke detector.Thank...

LaJuanm by Community Member
  • 23479 Views
  • 6 replies
  • 6 kudos

Replacement wire

Hi! I am installing the last nest protect in my condo and the wire isn’t working. Is there a way to order a replacement wire? thanks in advance

Obentobox by Community Member
  • 805 Views
  • 3 replies
  • 0 kudos

Selling Nest Protect

Hi, I have 5 Google Nest Protect that I am trying to sell/get rid of. 4 are unopened, one is opened but has not been used.I have reached out to Google, Amazon, Best Buy, even Apple to ask about their trade in programs, but have come up empty handed. ...

rglenn1 by Community Member
  • 2198 Views
  • 5 replies
  • 1 kudos

Nest Protect Warranty - No Follow Up - HELP!

I have two Nest Protects that have less than 30 days left on the warranty. Both have just failed less than a month from each other. Both with the same Smoke Sensor Failure issue. I have submitted multiple claim forms with Google but no one ever gets ...

Meccalife by Community Member
  • 881 Views
  • 4 replies
  • 0 kudos

Nest Protect doesn't wake up

My Protect doesn't wake up, no light ever flashes and it doesn't speak when trying to set. Batteries are in and it beeps once every 30seconds, hold down the button and no lights flash, nothing happens other than a 3 beep alarm. Can't connect to the a...

Screenshot 2023-08-07 at 12.49.57.png Screenshot 2023-08-07 at 12.50.03.png
Jack573 by Community Member
  • 562 Views
  • 2 replies
  • 0 kudos

Forced conversion from Nest secure environment to ADT

I have found out that my NEST HUB (purchased from Nest before Google took over) is not updating anymore. Therefore my Nest Protects won't sink with the Nest App. My Nest account is associated with an icloud email. I don't have Google Home. As a resul...

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