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Nest Protect

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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 20722 Views
  • 190 replies
  • 5 kudos

Best protect - need backplate

Hello-does anyone know where I can purchase a new black plate for Nest protect? Either my box didn’t come with one or I’ve misplaced it.thank you,mary

Pier1212 by Community Member
  • 143 Views
  • 1 replies
  • 0 kudos

Nest 2nd gen smoke alarm draining batteries prematurely

I saw this post and it describes my situation exactly (for some reason I couldn't reply so starting a new inquiry)https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-2nd-gen-is-draining-batteries/m-p/15572#M459I have 3 Nest protect units around ...

Kevlar by Community Member
  • 358 Views
  • 5 replies
  • 0 kudos

connectivity

having trouble with the google nest turing on and off ming lights, you guys say it's so easy well it is not, more a headache then it worth, so mad and you all, and h=I have know help, thanks for nothing. a wast of mine money

77 by Community Member
  • 178 Views
  • 3 replies
  • 0 kudos

Problem Installing Nest Protect

I have a Nest doorbell and one protect Gen2 installed. When I try and add another Protect the app shows it is connecting very quickly and then shuts off. I am replacing 4 gen1 protects. I could not get the first protect gen2 installed from the doorbe...

IGrant by Community Member
  • 470 Views
  • 4 replies
  • 1 kudos

Nest Protect Backplate needed

Our backplate was lost in our home renovation. I cannot find a resource online to get another one. Can anyone help?

BROY34 by Community Member
  • 632 Views
  • 9 replies
  • 0 kudos

Protect beeping.

I just bought two wired Nest Protects and installed them with no problems. They both report no issues on the the test after installation. One unit beeps once every minute. This seems to be a common problem. I reset it twice. I removed it from the app...

Harveys by Community Member
  • 371 Views
  • 3 replies
  • 0 kudos

Nest protect backplates (2nd gen)

I realize this may be just throwing an inquiry into the ocean, and that several have asked the same question. Am I able to get, from somewhere, 2 backplates for Google Nest Protect (2nd gen)? many thanks

CalvinPJ by Community Member
  • 214 Views
  • 3 replies
  • 1 kudos

False Alarm

One of my Nest Protects alerted me to smoke in one of our bedrooms while I was out-of-town; around 8:30 in the evening. Luckily a neighbor was able to confirm it was a false alarm and was able to silence it for me. I received another alert the next m...