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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 102443 Views
  • 243 replies
  • 7 kudos

Magnetic mount for Nest Protect?

I am seriously considering buying a Nest Protect for my house, but I cannot use screws in my ceiling. At the moment, I have some other, cheap, smoke and co-detectors that I mounted with magnets (one with double sided tape to attach to the ceiling), w...

Mailwoman by Community Member
  • 1305 Views
  • 3 replies
  • 0 kudos

Nest Protect P009 Error Cannot Add To Account

Come on Google...I purchased 5x of these units in 2019. We bought a new Wifi router and turned off the old one. All I needed to do was change the Wifi password, and now all the units are essentially bricked. Literally 20+ smart home products had zero...

Nest Cameras

Why does it take 14 minutes to receive an alarm from Nest aware? This is not what I am paying for.

hlitts by Community Member
  • 520 Views
  • 3 replies
  • 0 kudos

Nest protect no notifications

I have 3 nest protects setup in my house, they all respond to the app sound check etc and also all have their status' however, my wife set them off today whilst i was out and i did not receive any form of notification. When i gpt back i reset them al...

Tangoe by Community Member
  • 2421 Views
  • 24 replies
  • 1 kudos

Ceiling plate Nest Protect 2 (battery edition)

Hi,I wanted to mount my Nest Protect 2gen onto my ceiling (I only have a wall plate for this device). I do have 3 v230 powered Nest protects who came with a different mounting plate which fit onto my ceiling. Is it possible to use those same plates f...

Celar by Community Member
  • 708 Views
  • 4 replies
  • 0 kudos

Connecting Nest Protect to app after a network change/upgrade

Hi everyone,I couldn’t find any good help getting my nest protect devices to reconnect to my nest app after I upgraded my network/wifi (changed the name and password). While the ability to change network setting is there in the app, and the nest prot...

Catfud2 by Community Member
  • 843 Views
  • 5 replies
  • 0 kudos

Nest Protect: Can't Add Device

Hi,I purchased 9 new Nest Protect Gen 2s from Google, and cannot install them. I'm adding the device through the Nest app on my IOS device, and it fails on the step: Finishing up, Adding to your Nest Account. The error given is P009(0.80). I have Ver...

Failed to add Nest Protect to act. P009(0.80)

I removed Protect from my Nest app and now can't get it reconnected, following all of the troubleshooting recommendations and still nothing. Any help is appreciated

Mikellh99 by Community Member
  • 1080 Views
  • 7 replies
  • 0 kudos

Nest protects going offline

I have nine of these things. They've worked with no issues until the past couple of months. Now seemingly random units go offline. Perhaps related is that one of my hubs will no longer verbally control my thermostat. The thermostat does show on the h...

Dobby1 by Community Member
  • 1081 Views
  • 5 replies
  • 0 kudos
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