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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 65 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 122986 Views
  • 243 replies
  • 11 kudos

Nest Protect Gen2 Cannot connect to network nor factory reset

Hello Google Nest Community. I have a Nest Protect Gen2 (wire free) and I've had it for some time, and ever since I changed Internet Service Providers, I am unable to do anything with it. While it still works as a Smoke Detector, I cannot get it conn...

dog_ by • Community Member
  • 1302 Views
  • 6 replies
  • 0 kudos

Resolved! Are Emerson and Zoe AI Bots?

So are Emerson and Zoe just AI Bots? Here to close threads? I've never heard them provide actionable advice and out of the 5300 posts from Emerson, the last few pages are the same "did you fill out the feedback form?" "Did you need our help?" Reply. ...

DanCoco by • Community Member
  • 4245 Views
  • 9 replies
  • 0 kudos

Cannot reconnect existing Nest Protect to Wifi

Ugh! I have gone down a rabbit hole. Was trying to migrate my Nest thermostat to Google. Couldn't because my Google account was already associated with a Nest Account (I had my parents' home and the family beach home connected). In trying to set up a...

lisa97225 by • Community Member
  • 1078 Views
  • 7 replies
  • 0 kudos

Resolved! factory reset procedure for a NEST Protect does not work

I cannot factory reset a NEST Protect that I have.I had issues connecting the the rest of the installation, so I attempt many times the factory reset (press for 10 seconds, and when I hear the "version Number 3.1.4.3, erasing all paramaters in 10 sec...

Nestef by • Community Member
  • 1671 Views
  • 5 replies
  • 1 kudos

Resolved! Nest Protect False Alarm

I’ve started to have have an issue with one of my detectors. It started today, I’ve already had the alarm go off 3 times saying there is smoke. I’ve checked to find nothing. Could my sensor have gone bad?

Nest protect

One of the Nest Protect keeps going off at random times. There'sni smoke not humidity. I've cleaned it just in case there was a dust particles. Still keeps going off. Please help! It goes off in the middle of night and it hard to go tired to work.

Jvillar by • Community Member
  • 916 Views
  • 6 replies
  • 0 kudos

Protect After April 8

Will Nest Protect smoke and CO2 detectors still be accessible from the nest app after April 8, 2024?

Natek by • Community Member
  • 722 Views
  • 4 replies
  • 0 kudos

Enable Net Protect to announce which room is alarming

I recently installed two Nest Protect (Gen 2) alarms to try out before hopefully replacing all of the smoke alarms in our house. When I was setting them up I skipped the step of setting a name for them to announce when they alarm and now I can't seem...

BryanD83 by • Community Member
  • 1012 Views
  • 5 replies
  • 0 kudos

Nest Protect won't factory reset

Identical to this post: https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-Protect-refuses-to-reset-to-factory-settings/m-p/442739I cannot factory reset my Nest Protect v3.1.3.2. After attempted reset with 10 second count it still reports "Read...

mherberg by • Community Member
  • 3365 Views
  • 12 replies
  • 3 kudos

Nest thermostat not adhering to schedule

I've sorted through most of the posts where the Nest thermostat is not following the schedule. I can't seem to stop it from cooling at 72 degrees, even though the schedule is a simple Cool at 78 degrees, every day.Nest has been following the schedule...

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