Saying Goodbye to Nest Protect Read more
Forum Posts
Troubleshoot setup: Nest Protect
Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...
Updates on Nest Protect and pending Scottish legislation changes
Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...
Nest Protect battery burning hot during low battery alert
Nest Protect started chirping at 1:00 AM as if it had low batteries. One of the Energizer lithium batteries was so hot it couldn't be touched! A couple of others were extremely warm. There was a slight burning smell.There was no alert of any kind tha...
Modern Smart home compatibility - Will Nest Protect ever work with Matter?
Does anyone know if there will be a Matter-ready Nest Protect (3rd gen?) released in the next 6 months?Next year I’ll need to replace my “dumb” smoke detectors and need a hard-wired, replacement that works with my smart home setup.Nest Protect initia...
Replacement parts Protect
Hello Google,I just bought a pair of Nest Protects at Costco. Before I could get them mounted I had a miscommunication with my partner and the boxes got thrown away with all the hardware still in them. Is there a way for me to get replacement parts s...
Nest protect V2 does not install
I recently bought 4 nest protect V2's, 3 have been installed perfectly.When installing the 4th it went wrong: After removing the plastic pin to activate the device, it instantly made short beeping sounds every +/- 10 sec. I did not receive the standa...
Nest Home Report confusion after replacing nest protect
I had to replace a nest protect with a new one in July. I removed the old one out of the app and put the new one in. Looking at the iOS app or website in my browser, I only see one nest protect in my kitchen. However, the July home report says that I...
Resolved! Nest Protect post CO alarm yellow flashing ring wont clear.
I had a CO alarm It's cleared, and shows green in the app but all of my nest protects still have the yellow blinking ring, how can I get that reset/cleared?
Nest Protect case taking too long
I opened case 2-8082000035111 three weeks ago and I have received no update. This is for a device that protects me from smoke and carbon monoxide, and is important for my family's health. How long does it take to provide me help or a replacement?
Harness for google nest protect
Hello - when we redid our basement the Google Nest Protect wired harness was inadvertently discarded. Can I purchase a new one somewhere? I don't need to whole alarm, just the wired harness. Thanks.
Haven't heard back on warranty claim - not even a confirmation or case number
Hello, I filed a warranty claim for one of my Google Nest items 17 days ago.I have heard nothing back. No case number, no phone call, no email confirmation.I would like to follow up but I don't know where to call somebody or chat with somebody.Can yo...
Adding Nest Protect Smoke Detector to Google Home app
July 2023 - I just purchased and installed 2 google nest protect smoke alarms.Can I get a straight answer - can they be seen and controlled in the Google Home app? If not, why not?
