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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 72096 Views
  • 243 replies
  • 7 kudos

Faulty sensor

Oh my do google make it impassible to return a faulty protect. How on earth are you ment to get a a from them? I have spent 45 mins going in circles with their websites trying to find a for to fill out or an email.

Remove nest protect, now it wont add it back

I have 4 nest protects. All of a sudden they all disconnected from my app and i wasnt able to connect them back. So the website tip says to remove them altogether and then add them back. Now i am unable to add them back. Its become incredibly frustra...

Cburns by Community Member
  • 1358 Views
  • 5 replies
  • 2 kudos

Google Nest Protect Motion Detection

Google,the Nest Protect has the ability to detect motion, and there is a hack that will allow the owner of a Protect to reach an API to receive alerts on motion, but the hack breaks when there's a reset of a session and the API key is reset. If Googl...

Chirping every 40 seconds

One of our Protect smoke/carbon monoxide alarms has started to chip every 40 seconds after we had it installed about 4 months ago.Ive changed the batteries with the recommended lithium ones but it still chirps. Any ideas to get it stopped?

RoyBird by Community Member
  • 461 Views
  • 6 replies
  • 0 kudos

Resolved! Nest Protect 2nd Gen - Smoke Sensor Failure

My Nest Protect chirps every few minutes and says the Smoke Sensor has failed. I followed the instructions to clean it but the issue continues. The area around it is free of dust and I continue to get the error after cleaning and moving the device to...

Shiyam by Community Member
  • 811 Views
  • 4 replies
  • 0 kudos

Can't Run Safety Check from App

Hello,I am unable to run a safety check from the app but able to from the device.I have gone through all the troubleshooting options and it still won't work from the app.Has anyone had this issue? Is it ok to not do a safety check from the app as lon...

Sherrig70 by Community Member
  • 393 Views
  • 3 replies
  • 1 kudos

Chirping Smoke alarm and now low battery notification

I believe I have a defective unit.It has been 4 weeks since the chirping stopped. At that time, I put in new Rayovac UltraPro Alkaline Batteries, even though I had new batteries in the unit form the original install. Now the unit is saying, “the batt...

PhilipR by Community Member
  • 649 Views
  • 5 replies
  • 1 kudos

Nest Protect and New Google Home App.

There has been much chat about the latest Google Home App. and I can not help but think it would include the Nest Protect which has long been a forgotten step child of the current App. Can one of the beta users please confirm or deny that Nest Protec...

justsam by Community Member
  • 961 Views
  • 6 replies
  • 1 kudos
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