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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 112258 Views
  • 243 replies
  • 8 kudos

Unable to set up new Nest Protect - Error P009 (0.80)

I just got my first Nest Protect to replace the old smoke detector in my kitchen that died this week.I am unable to connect it to my account. I keep getting error: P009 (0.80) We're currently Unable to add this Nest Protect to your account. Please tr...

Nest Protect: Can't add device

I'm an iOS user with a house full of Nest/Google devices (doorbell, thermostat, wifi mesh network, camera, protect smoke detectors)I originally had a gen 1 Nest Protect which used to be connected and then one day went offline, so I tried to reconnect...

jsassoon by • Community Member
  • 2075 Views
  • 9 replies
  • 0 kudos

Nest protect unable to add to the account

HiI've tried several time to add the new Nest protect to my account without success.I always get te error: P009 Unable to add Nest Protect to your account. Try in a few hours.I've reset the device, I've restarted the phone... I don't know what else I...

jserrahima by • Community Member
  • 1674 Views
  • 6 replies
  • 0 kudos

Magnetic mount for Nest Protect?

I am seriously considering buying a Nest Protect for my house, but I cannot use screws in my ceiling. At the moment, I have some other, cheap, smoke and co-detectors that I mounted with magnets (one with double sided tape to attach to the ceiling), w...

Mailwoman by • Community Member
  • 1496 Views
  • 3 replies
  • 0 kudos

Nest Protect P009 Error Cannot Add To Account

Come on Google...I purchased 5x of these units in 2019. We bought a new Wifi router and turned off the old one. All I needed to do was change the Wifi password, and now all the units are essentially bricked. Literally 20+ smart home products had zero...

Nest Cameras

Why does it take 14 minutes to receive an alarm from Nest aware? This is not what I am paying for.

hlitts by • Community Member
  • 608 Views
  • 3 replies
  • 0 kudos

Nest protect no notifications

I have 3 nest protects setup in my house, they all respond to the app sound check etc and also all have their status' however, my wife set them off today whilst i was out and i did not receive any form of notification. When i gpt back i reset them al...

Tangoe by • Community Member
  • 2862 Views
  • 24 replies
  • 1 kudos

Ceiling plate Nest Protect 2 (battery edition)

Hi,I wanted to mount my Nest Protect 2gen onto my ceiling (I only have a wall plate for this device). I do have 3 v230 powered Nest protects who came with a different mounting plate which fit onto my ceiling. Is it possible to use those same plates f...

Celar by • Community Member
  • 808 Views
  • 4 replies
  • 0 kudos
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