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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 83248 Views
  • 243 replies
  • 7 kudos

Manual set up of a second nest protect?

Why isn't there an option just to set it up manually? I'm adding a second one years after the first and it's insisting I have to wake up the first one which is high up on a ceiling and it is refusing to wake up via the app. It's unreachable in its cu...

srichards by • Community Member
  • 356 Views
  • 1 replies
  • 0 kudos

Nest hello doorbell

My nest doorbell has stopped working, it is the power supply gone faulty, anybody know the best way to get in touch with customer services …. I just get lost in the maze of options

Stan3 by • Community Member
  • 504 Views
  • 4 replies
  • 0 kudos

Nest Protect Offline and No Wifi

Just bought a 2nd Gen Nest Protect to replace wired smoke alarm. Connect all the wires based on instructions and attached to ceiling plate. App saying unit is offline and power out. Anyone else have this issue? If it was just a wiring issue, I’m assu...

MurrayS by • Community Member
  • 235 Views
  • 0 replies
  • 0 kudos

Nest Protect

I have purchased 3 nest protects. However, none will add to my nest app. The process gets to the last stage after WiFi etc and says error 0009. I have done all the troubleshooting suggestions, and still no luck. I am at the stage of returning them al...

Angie8 by • Community Member
  • 214 Views
  • 0 replies
  • 0 kudos

Nest smome alarm return

My post was closed before it has been resolved.https://www.googlenestcommunity.com/t5/Nest-Protect/Return-of-a-Nest-Protech-smoke-alarm/m-p/295118/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExBWVJMUjYwUzVGV1pafDI5NTExOHxTVUJTQ1JJUFRJT05TfGhL#M5114

Protect alarming to Google

I'm having an issue with Nest Protect not alerting to my Google home devices.Does anyone know how to get the alerts to come through my Google home? I have 2 displays and multiple dots. I tested the CO2 system but running my snowblower in the garage t...

Nest protect 2 mounting plate replacement

Hey all, looking for a Google rep that can hopefully point me in the right direction.I need a replacement backplate for a 2nd gen Nest protect. I live in Western Canada, and I've purchased a decent amount from the Google store and I thought (wrongly)...

JDavid by • Community Member
  • 757 Views
  • 3 replies
  • 0 kudos

Wifi connection

I have been unable to sync 3 of my alarms to wifi for 2 years.I just got a new one and it works like a dream but the others are still offline?

Terry777 by • Community Member
  • 923 Views
  • 9 replies
  • 0 kudos

Single False Alarm

I am running 6 Nest Protect(s) (Gen 2) throughout my house.All have been working faultlessly until last night.At around 2:15am we were alerted with a heads up "Smoke Detected in the entryway" alert and as expectedly freaked out a little rushing down ...

Glenmore by • Community Member
  • 1029 Views
  • 8 replies
  • 0 kudos
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