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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 243 replies
  • 7 kudos


I took down all of my Gen 2 smoke alarms and reset them back to factory setting. I can not reconnect them to my wifi. When I go to add a new product and scan the QR on my phone takes me to the set up . I choose a location , then one of my thermostat ...

Nest App - all devices disappeared

all devices in the nest app disappeared and Nest app behaves like I start for the first time. It seems it doesn’t recognize my Google account anymore though it let me log-on as usual.What can I do to recover my home with all devices ?

Stefan1 by Community Member
  • 10 replies
  • 0 kudos

Need replacement

Trying to return a google nest protect that I’ve had only for 6 months and the smoke sensor is not working

Any update or timeframe on integrating Nest Protect into Google Home?

In 2019 the Nest/Google merge was announced, and in early 2020 some users saw limited success in adding their Nest Protect to their Google Home. I purchased mine based on Google's promise of integration and smart functionality, such as for instance b...

faust82 by Community Member
  • 8 replies
  • 8 kudos

Resolved! Privacy Issues for Nest Protect

I found this recent blog post which lists various smart home devices with privacy risks. It says that Nest Protect records voice and video, which is contrary to my understanding. With regard to voice, I know it has a microphone for the self-test feat...

SmartDIY by Community Member
  • 4 replies
  • 2 kudos

Protect Wired vs battery

I have just purchased three wired second GEN protects for my home. I’ve come to learn that of the two previously wired smoke alarms. Only one wiring works. The third is not wired at all. Now looking at the app. I have installed all three… and now I a...

Disabling alarms on Nest Protect when away from home

I have 3 nest Protects. 2 cannot be reached without a ladder. Am concerned about how to silence a false alarm when I am away from my house or if it's only my house sitter. Can I disable an alarm remotely with my phone? Can the house sitter disable an...

stjoemike by Community Member
  • 4 replies
  • 0 kudos

Need a BackPlate for Protect Gen 2 -

Moved to new home would like to install with new BackPlate Gen 2 Mfg Date April 06 2021 Today Sept 17 22Where do I get a form to order part?