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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 2093 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 124838 Views
  • 243 replies
  • 11 kudos

How do I link Nest protect smoke alarm to Google home?

 I have just installed a Nest Protect smoke alarm. Set up in the Nest app with no issues. I receive updates on my app but I would like to share with family members also? When I go to settings>family in the Nest app and click add a home member I am pr...

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Nest Protect / Flow switch integration

Has anyone successfully integrated the Nest Protect with a sprinkler system flow switch? I’m building a new house and the nest protect meets my state requirements but I’m not sure how well it integrates with a flow switch (another state requirement)....

Eichergm by Community Member
  • 1127 Views
  • 4 replies
  • 0 kudos

Carbon monoxide sensor failure message

I had a nest protect second gen that gave an error message about the co2 sensor. The unit eventually went back to green in the app although it sent me a message to replace it. It seems like the app should not mark the unit as green if there's an issu...

laffer1 by Community Member
  • 2425 Views
  • 10 replies
  • 1 kudos

Nest Protect in the post-Secure era: using Ring and a co-listener?

I am dismayed that Google is abandoning its Secure alarm system, and doubly dismayed that no one seems to mention the main consequence of this: that Nest Protect smoke and CO monitors will no longer be able to connect to any professional home monitor...

rsw1 by Community Member
  • 459 Views
  • 0 replies
  • 0 kudos

Can't connect to my new StarLink

My Nest thermostat is connected to the StsrLink wifi but I can't get the nest protect units to connect. I can not even get to the point of seeing my StarLink in order to put in the pass word. The units have been offline longer than I've had StarLink ...

Evierose by Community Member
  • 863 Views
  • 3 replies
  • 0 kudos

Cannot factory reset: "Checking the network, just a moment"

1. Moved houses and brought my nest protect with me.2. Deleted the devices from nest app and started a new house.3. Added my doorbell and thermostat without problems.4. Cannot add the Nest Protect in the app: "Something went wrong. This device (Hallw...

0w3w by Community Member
  • 1337 Views
  • 5 replies
  • 0 kudos

Nest Protect refuses to reset to factory settings

I cannot factory reset a NEST Protect that I have.I had issues connecting the the rest of the installation, so I attempt many times the factory reset (press for 10 seconds, and when I hear the "version Number 3.1.4.3, erasing all paramaters in 10 sec...

Nestef by Community Member
  • 1274 Views
  • 4 replies
  • 2 kudos
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