false alarm for battery change

[rudimattheus]

Hello, my Nest smoke alarm keeps giving a continuous alarm to change batteries. Even after I have replaced the batteries, the alarm persists, and the app keeps reminding me to change the batteries.

[David_K]

Is it new Energizer Ultimate Lithium AA (L91) batteries that you're using?

The positive "+" and negative "-" ends of the batteries match with the markings in the battery compartment?

[EmersonB]

Hi folks,

@rudimattheus, thanks for reaching out here in the Community. How's it going? Were you able to read the information that David_K has shared? In case you have an update, you know where to find us.

I appreciate your help, David_K.

Regards,

Emerson

[EmersonB]

Hey rudimattheus,

We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

Best,

Emerson