09-22-2024 11:45 AM
I can add my nest cameras (gen1 and gen2) to the google home app, but can’t add the protects to my home app, how to get everything in one app?
09-23-2024 10:04 AM
Continues to be my only annoyance. I've been waiting for some type of update but hasn't happened.
10-11-2024 10:26 AM
The lack of responsiveness by Google to this is what started my process to DeGoogle all devices and services over time. Once I saw the trend continue with FitBit and a poor experience with a Pixel phone, there was no coming back.
09-25-2024 02:17 PM
Hello folks,
Thanks for reaching out to our Nest Community. We apologize for all the inconvenience connecting your Nest Protect with our Google Home app.
Don't worry, I'm here to help you with this situation.
This problem has been escalated to our engineering team, and they are working diligently to resolve it as soon as possible. I’d appreciate you taking the time to provide feedback, as it helps us improve the service for everyone.
feel free to keep us posted
Best regards,
Douglas.
10-10-2024 11:10 AM
Linking to that feedback form is really infuriating. You and I both know Google will never import the protects into home. That feedback form is just a black hole to dump custies into.
Google bought Nest January 14th, 2014. If Google was going to migrate the Protects into Google Home, they've had a DECADE to do it. It's not happening. Just be honest with the customers.
I cannot recommend anyone purchase any new Nest Protect detectors, as Google has demonstrated a lack of basic development of a LIFE SAFETY PRODUCT. They have not addressed common safety issues or shown any intent to maintain basic software functionality.