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Ive change my number and cellphone

Hid
Community Member

I remember my email address which is # but i think this account was hacked 

1 REPLY 1

EmersonB
Community Specialist
Community Specialist

Hello Hid,

 

Thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, are you trying to access your Nest account with that same email address? What app are you using when you try to access it? Have you tried resetting your password? Let us know your update here.

 

Regards,

Emerson