cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2092 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 124801 Views
  • 243 replies
  • 11 kudos

Replacement chime and stickies

Moved and need a replacement door bell chime and stickies for all the detectors on the door for nest detect. Thank you!

Jmo by • Community Member
  • 828 Views
  • 2 replies
  • 0 kudos

Cannot connect to WiFi- list of detailed codes?

Okay, brand new nest protect. Can’t connect it to my WiFi. I get through searching for network, testing network, connecting to network, and it hangs up there. I’ve reset my router, uninstalled and reinstalled the nest app on my iPhone 11pro, reset th...

Ltn by • Community Member
  • 1476 Views
  • 3 replies
  • 0 kudos

Power outage in house and nest alarm ischirping

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: Barbara Gorman ...

rgaila by • Community Specialist
  • 483 Views
  • 0 replies
  • 0 kudos

Low battery with Nest Protect

My Nest Protect batteries are draining very quickly. Didn’t used to have this problem. Does anyone have a fix, except to use Energiser batteries, because that make no difference

Mac2117 by • Community Member
  • 1305 Views
  • 3 replies
  • 0 kudos

Gen 2 Nest Protect false alarm

Woke up this morning at 4am to one of my Gen 2 Nest Protect smoke alarm alerting of smoke detection. This was clearly a false alarm.I tried blowing air through the vents using my ESD-safe blower and also removed the unit from AC power and each time I...

al_the_man by • Community Member
  • 2110 Views
  • 3 replies
  • 0 kudos

Missing Protect 230v Connector

I recently purchased a number of Nest Protects from you. One of the devices is missing the connector for the mains. Is it possible to send out another connector?

Shane732 by • Community Member
  • 1151 Views
  • 3 replies
  • 0 kudos
to vote