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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2073 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 123848 Views
  • 243 replies
  • 11 kudos

Light ring too sensitive

I can’t get my alarm far enough away for the bed to stop the light coming on every time I move and arm ! I have tried it all over the ceiling is there a way to turn it off or make it less sensitive ?

Timbint by • Community Member
  • 1928 Views
  • 3 replies
  • 0 kudos

Unable to reset google nest protect

Hi. I purchased a user protect that has 9 years left on it. Put in new batteries and all is good. did a factory reset but after it completes (countdown etc) it goes back to saying ready in the hall way. is there an alternative option or method?

MyNeek99 by • Community Member
  • 1210 Views
  • 3 replies
  • 0 kudos

Heat Detectors to meet new legislation

Issue on the agenda for ever) but any advances with producing a heat detector to meet regulations?I currently have 3 nest smoke alarms and was intending to purchase 5 more including a single heat detector but I've found that Nest not currently provid...

Nest protect

I have three nest protects. They were purchased in 2017 none will hook up to the internet and two of them go through batteries in one day. Start chirping. I’m using energizer max

Stonedpimp by • Community Member
  • 1918 Views
  • 4 replies
  • 0 kudos

Need replacement back plate for nest protect

I have a broken back plate to the nest protect and can’t find one anywhere. I contacted customer support at Google and they said because it was out of warranty they could not send me one. They confirmed they have them and have the ability to send the...

Aquaking by • Community Member
  • 6019 Views
  • 10 replies
  • 1 kudos

Nest Protect 2nd generation wire needed

Hi there, recently we had to take down our Nest Protect (due to renovating) and we have misplaced/ cannot find the wire connector to one of our Nest Protects. I tried looking on the website for a wire replacement - but don’t see one. Could you email ...

takuypers by • Community Member
  • 1223 Views
  • 3 replies
  • 0 kudos
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